JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
(*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 5675
  • Updated Date : 2019/11/11 09:00
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Can we check which e-mail address is registered as the contact address for notification on arrowface when FLEX system error occurs?

Can we check which e-mail address is registered as the contact address for notification on arrowface when FLEX system error occurs?
Category : 

Answer

We do not operate to send a notification email about FLEX when an error occurs.
We announce an error on Target in case of FLEX error.
In addition, an error will be posted on the JPX website based on the status of how an error occurred.

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