JPX Service Desk
Application FAQ / System Support FAQ

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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

1-10 of Total 108

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  • Weekend Test

    Synonym, Abbreviation: Business System Communication Test, Participant Business System Test------------------------------------A business system communicati... Show Details

    • No：1467
    • Updated Date：2015/06/22 09:00

  • Timely Disclosure network

    Synonym, Abbreviation: TDnet------------------------------------It is a service that gathers timely disclosure releases of all listed companies, etc. through... Show Details

    • No：1312
    • Updated Date：2019/11/11 09:00

  • TradeGuard

    JPX implemented TradeGuard on July 2016 with the start of J-GATE and offered order/risk management functions to our Trading Participants.TradeGuard has the f... Show Details

    • No：3341
    • Updated Date：2019/11/25 09:00

  • FLEX Full (WB)

    This service distributes market price information and FLEX Full for broadband circuits (1G or wider).FLEX Full (WB) disseminates the followings.Stock/CB Real... Show Details

    • No：1258
    • Updated Date：2019/09/24 09:00

  • Compliance WAN

    A business system that can be connected through JPX SP line, by which information of illegal operation, such as insider trading, in the cash market is availa... Show Details

    • No：1475
    • Updated Date：2016/08/05 16:01

  • CE Router

    A router or L3 switch of the user installed at the user site or the Co-location/Proximity area.CE routers installed at the user site are used for connection ... Show Details

    • No：1255
    • Updated Date：2015/05/29 15:14

  • FLEX Standard (WB)

    This service distributes market price information and FLEX Standard for broadband circuits (1G or wider).FLEX Standard disseminates the followings.Stock/CB R... Show Details

    • No：6194
    • Updated Date：2019/09/24 09:00

  • Drop Copy

    The Drop Copy (for the virtual server) is, the virtual server which only uses to receive notice, sending and receiving operation telegram withinside arrowhea... Show Details

    • No：3595
    • Updated Date：2017/10/02 09:00

  • Co-Location dedicated line

    Synonym, Abbreviation: Co-Lo Dedicated External Connection Line, CSDL------------------------------------Dedicated ether line service used by external connec... Show Details

    • No：1474
    • Updated Date：2015/06/22 09:00

  • arrowface

    Web-based system where users and JPX Service Desk (SD) exchange information of arrownet applications and configuration aiming for work efficiency and unified... Show Details

    • No：1448
    • Updated Date：2015/06/22 09:00

1-10 of Total 108

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