JPX Service Desk
Application FAQ / System Support FAQ

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Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours： 24Hours
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours： 24Hours
TEL： 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL： 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp

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Glossary

Frequently Referenced FAQ

Latest FAQ

FAQ within [ Glossary ]

1-10 of Total 119

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  • FLEX Full

    This service distributes market price information and FLEX Full disseminates the followings.Stock/CB Real time Information (Orders, executions, Trading Volum... Show Details

    • No：1257
    • Updated Date：2019/09/24 09:00

  • J-NET Portal

    J-NET Portal is the system which allows to participate J-NET Derivatives Trading from website.J-NET Derivatives Trading refers to non-auction futures and opt... Show Details

    • No：8012
    • Updated Date：2019/12/16 09:00

  • FLEX Full (WB)

    This service distributes market price information and FLEX Full for broadband circuits (1G or wider).FLEX Full (WB) disseminates the followings.Stock/CB Real... Show Details

    • No：1258
    • Updated Date：2019/09/24 09:00

  • FLEX Standard

    This service distributes market price information and FLEX Standard disseminates the followings.Stock/CB Real time Information (Orders, executions, Trading V... Show Details

    • No：1260
    • Updated Date：2019/09/24 09:00

  • Margin trading

    A business system that can be connected through TFX SP line and handles the following data.　Forex margin contracts　Equity index margin contracts Show Details

    • No：1476
    • Updated Date：2015/06/22 09:00

  • FLEX Standard (WB)

    This service distributes market price information and FLEX Standard for broadband circuits (1G or wider).FLEX Standard disseminates the followings.Stock/CB R... Show Details

    • No：6194
    • Updated Date：2019/09/24 09:00

  • Target

    An electronic system operated by JPX to exchange documents and information with trading participants and listed companies. Target can be accessed through JPX... Show Details

    • No：1481
    • Updated Date：2016/08/05 16:01

  • Main Site

    An office of the user or system center (data center) where user systems are installed that is connected to JASDEC systems. Show Details

    • No：1302
    • Updated Date：2015/05/29 15:14

  • arrowface

    Web-based system where users and JPX Service Desk (SD) exchange information of arrownet applications and configuration aiming for work efficiency and unified... Show Details

    • No：1448
    • Updated Date：2015/06/22 09:00

  • Inter-User Connection

    A line that connects between racks of different users in the Co-Location area. These lines may also be between different areas, such as between the JPX Co-Lo... Show Details

    • No：1305
    • Updated Date：2015/05/29 15:14

1-10 of Total 119

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