JPX Service Desk
Application FAQ / System Support FAQ
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp

Info&News

FAQ within [ Glossary ]

1-10 of Total 119

1 / 12page
  • TradeGuard

    JPX implemented TradeGuard on July 2016 with the start of J-GATE and offered order/risk management functions to our Trading Participants.TradeGuard has the f... Show Details

    • No:3341
    • Updated Date:2019/11/25 09:00
  • Compliance WAN

    A business system that can be connected through JPX SP line, by which information of illegal operation, such as insider trading, in the cash market is availa... Show Details

    • No:1475
    • Updated Date:2016/08/05 16:01
  • TDnet

    Synonym, Abbreviation: Timely Disclosure network------------------------------------It is a service that gathers timely disclosure releases of all listed com... Show Details

    • No:1274
    • Updated Date:2019/11/11 09:00
  • FLEX Full (WB)

    This service distributes market price information and FLEX Full for broadband circuits (1G or wider).FLEX Full (WB) disseminates the followings.Stock/CB Real... Show Details

    • No:1258
    • Updated Date:2019/09/24 09:00
  • Target

    An electronic system operated by JPX to exchange documents and information with trading participants and listed companies. Target can be accessed through JPX... Show Details

    • No:1481
    • Updated Date:2016/08/05 16:01
  • Clearing

    A business system that can be connected through JPX, TOCOM SP line and handles the following data.Debt assumptionSettlement Show Details

    • No:1480
    • Updated Date:2016/08/05 16:01
  • Carrier

    Synonym, Abbreviation: Line provider------------------------------------An institution that provides physical lines to connect arrownet.Six carriers NTT Comm... Show Details

    • No:1465
    • Updated Date:2017/03/13 09:00
  • arrowhead

    Cash equities and CBs trading system offered by Tokyo Stock Exchange.For details, please refer to the link below.URL: https://www.jpx.co.jp/english/systems/e... Show Details

    • No:1449
    • Updated Date:2018/04/09 09:00
  • Internal connection line

    A line for a user to connect from a Co-location/Proximity rack to JPX business systems. This is not a carrier line. Internal connection line has 3 kinds as b... Show Details

    • No:1296
    • Updated Date:2018/03/26 09:00
  • J-NET Portal

    J-NET Portal is the system which allows to participate J-NET Derivatives Trading from website.J-NET Derivatives Trading refers to non-auction futures and opt... Show Details

    • No:8012
    • Updated Date:2019/12/16 09:00

1-10 of Total 119