JPX Service Desk
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 6218
  • Updated Date : 2019/03/12 17:02
  • Modified on : 2019/06/25 10:40
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[J-GATE]What is the procedures when the company profile such as name, address, telephone number, etc. is changed?

What is the procedures when the company profile such as name, address, telephone number, etc. is changed ?
Category : 

Answer

Procedure for J-GATE due to company profile change is as follows:
- For the change of contact information (person in charge, telephone number, e-mail address, etc.) registered in arrowface, please chnage it in arrowface.
- For the change of contact information (person in charge, telephone number, e-mail address, etc.) requested to register by registration form of contact person,  please send the registration form of contact person.
  (Please download the form from System Documents Site and fill in the form and send it to <j-gate@jpx.co.jp>.
- If you are ISV/Information vendor and included in the List of ISVs, both the above registration form of contact person and Application for J-GATE Related Vendor Introduction Page Posting are required.
  (Please download the form from JPX Homepage and fill in the form and send it to <j-gate@jpx.co.jp>.
* System Documents Site at <https://faqsd.jpx.co.jp/?site_domain=default>
* List of ISVs at <http://www.jpx.co.jp/systems/derivatives-trading/03.html>

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