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Contacts for JPX Service Desk

Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 7495
  • Updated Date : 2025/01/27 09:00
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[arrowhead4.0] How do I request Trading Halt testing in the weekday test environments of arrowhead/ToSTNeT?

[arrowhead4.0] How do I request Trading Halt testing in the weekday test environments of arrowhead/ToSTNeT?
Category : 

Answer

Request for the test of Trading Halt in the weekday test environment, you need to request by e-mail to the JPX Service Desk arrowhead team at least 3 business days before the day of your desired test date.

[JPX Service Desk (arrowhead/ToSTNeT)]
E-mail: arrowhead@jpx.co.jp

[Required Details]
- Desired test date (weekday test day only)
- Starting and ending times for Trading Halt
- Type of Trading Halt (ex: Accepting Order Input or Not Accepting Order Input)

*In principle, the selection of the Issues is made by TSE.

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