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  • No : 7696
  • Updated Date : 2019/10/11 15:21
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[J-GATE]TradeGuard does not work properly.Several versions of Java are installed in the PC.

TradeGuard does not work properly.Several versions of Java are installed in the PC.
Category : 

Answer

TradeGurad requires Java7.
As several versions of Java are installed in the PC, Java7 does not work properly and hence, TradeGuard application cannot start accordingly.
The solution is deactivation of versions other than Java7.
The below explains how to deactivate other versions,
- Open Control Panel of Java
- Select Java
- Click "Show" to show installed Java list
- Uncheck versions other than Java7
Then clear the cache.
Please then start TradeGuard.

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