JPX Service Desk
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JPX Service Desk
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Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Email: arrownet_support@jpx.co.jp
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Email: servicedesk@jpx.co.jp
  • No : 772
  • Updated Date : 2020/12/14 09:00
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Can we modify (AP change) from existing line with AP1 or AP2 to existing line with AP3?

Can we modify (AP change) from existing line with AP1 or AP2 to existing line with AP3?
Category : 

Answer

Upon to the termination of AP1 service, it is possible to change from AP1 to AP3 (AP change) for a limited time from April 2021 to March 2022.
If you would like to migrate, you will need to submit a special application form by E-mail by March 31, 2021.
For details, please refer to "[arrownet]Guideline for Line Migration upon Termination of AP1".

The guidelines are posted on Target (JPX site).

[How to search]
1. Go to Target JPX Site.
URL: https://www.arrowgate.jp/fw/dfw/tsebpp/webxportal/tsehome
* The URL starts with "http:" if accessing Target via arrownet.
* Target JPX Site is available only in Japanese.

2. Click "書類を検索する" tab at the top bar.

3. Select "通知書類".

4. Please set searching conditions as below and click "検索する".
公開日指定: Any date you can write
キーワード: Please write "access point" after putting a tick "件名検索".

- [arrownet]Publication of Guideline Regarding User Connection Line Migration upon Termination of Access Point 1

You cannot change from AP2 to AP3.
It is possible to change from AP1 or AP2 to AP4.
Please refer to the following FAQ for whether or not a redundant configuration in each AP.

"Is it possible to have a Redundant Configuration with 3 locations which is AP2-AP3-AP4 (3 lines)? I'd like to know it for each service provider (JPX, JASDEC, TFX, TOCOM)."
URL: https://faqsd.jpx.co.jp/faq/show/768?site_domain=en_application

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