- Application & System Support > arrownet(Troubleshooting) > Would it be possible to ask you check whether we have joined to FLEX / ITCH?
Application & System Support
Contacts for JPX Service Desk
Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Sign In
Would it be possible to ask you check whether we have joined to FLEX / ITCH?
Would it be possible to ask you check whether we have joined to FLEX / ITCH?
- Category :
Answer
It is possible to check the status of joining FLEX / ITCH.
Please have the following information ready and contact our service desk.
・ arrownet Line ID
・ service in use
・ stream information (system 1 / system 2)
・ multicast group
Please have the following information ready and contact our service desk.
・ arrownet Line ID
・ service in use
・ stream information (system 1 / system 2)
・ multicast group