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Application Procedure
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT
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TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
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Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 8192
  • Updated Date : 2020/01/28 08:56
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Would you let me know how to check the approval of monitoring deactivation request?

Would you let me know how to check the approval of monitoring deactivation request?
Category : 

Answer

In order to confirm the monitoring deactivation, click "monitoring deactivation history" of the subjected arrownet line on the arrownet v2 line list page or Patch Panel List page for co-location lines.
Please note that "monitoring off" status is only displayed during the registered monitoring deactivation term.  
 

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