• No : 1799
  • Updated Date : 2016/03/18 18:22
  • Modified on : 2020/05/29 15:29
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[J-GATE] What is the contact details (including holiday test) of Service Desk for OSE and TOCOM?

What is the contact details (including holiday test) of Service Desk for OSE and TOCOM?
Category : 

Answer

Please refer to the following:
 
[OSE Trading Rules]
Osaka Exchange, Inc., Market Planning   TEL: 050-3377-8636
E-mail:osaka.kikaku3@jpx.co.jp
[J-GATE System]
JPX Service Desk(J-GATE)  TEL: 0570-005-554(from overseas IP phone / PHS, 050-3819-1140), E-mail: j-gate@jpx.co.jp
※Same for holiday tests
[TradeGuard Operation]
Osaka Exchange, Inc., Market Operations Trading Participants  TEL: 06-4706-0935(General)  E-mail: torisan_ose@jpx.co.jp
[Contract for Provision of Information]
Osaka Exchange, Inc., Information Services  TEL: 050-3377-8650  E-mail: md@jpx.co.jp
 
[TOCOM Trading Rules]
TOCOM Market Department  TEL: 03-3661-1537  E-mail: m.market@tocom.or.jp
[Applications (arrownet, user ID, applications procedures, etc.)]
JPX Service Desk  TEL: 0570-064-054  E-mail: servicedesk@jpx.co.jp