How can I register pattern monitoring?
We provide customers with the detailed information on "arrowface operation manual" which can be found on the arrowface portal top page on the right. Please r... Show Details
I can not connect to arrownet, what should I do ?
Please confirm the following points. 1) You can start using arrownet after the Network Reachability Test is completed. In other words, it is not acce... Show Details
Generally, each system can resend multicast messages upon your resend request message. As it could be used for the recovery, it doesn't need contact us if ... Show Details
We would like to conduct Network reachability test to an institution other than JPX, what do we d...
Please apply via arrowface for the network reachability test. Please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachability test] for details.... Show Details
Is it possible to temporarily set an arrownet line which has been on indefinite monitoring patter...
Only monitoring pattern A that can be overlapped with other patterns. In the case you mentioned, after the ending of pattern A after the holiday test, it wi... Show Details
We have a plan for maintenance work / building blackout.
Please register monitoring deactivation via arrowface portal in the case of network maintenance / blackout. Please kindly refer to [arrowface Operation Ma... Show Details
How can I apply for indefinite monitoring deactivation via arrowface?
Please set the end date and time to "9999/12/31 23:59" which equals as indefinite period for monitoring deactivation. For the detailed information please re... Show Details
I would like to deactivate monitoring for the specific period as same as in the past. Which monit...
After the arrowface revision, it is required to choose the monitoring pattern. If you would like to deactivate the monitoring for the specific period, please... Show Details
What kind of packets are included in the unicast / multicast communication?
The packet types are determined and packets are counted on the layer 2 header. Broad cast : packets whose destination MAC address has been set to 1 Multica... Show Details
Is there any impact on other arrownet lines when one arrownet line has been shut down by the stor...
Since the storm control function has been implemented to each lines separately, there is no impact on the other arrownet lines when one of your arrownet line... Show Details
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