Would you let me know how to check the approval of monitoring deactivation request?
In order to confirm the monitoring deactivation, click "monitoring deactivation history" of the subjected arrownet line on the arrownet v2 line list page or ... Show Details
Is the storm control function pre-implemented to the all newly opening lines?
The storm control function has been pre-implemented to all new arrownet lines contracted after 2nd March, 2019. Show Details
In the case of the connection port being shut by the storm control function, can the end user dir...
JPX does not contact end users directly. Please kindly contact us via the contractor of the subjected arrownet line(s). Show Details
Is there any plan to implement something similar to the storm control function to arrownet v1 lines?
JPX does not have any plans to implement such function at the moment. However, there is a possibility of implementing the similar function to arrownet v2 lin... Show Details
Does the threshold of storm control function vary depending on the bandwidth?
Regardless of the bandwidth the same threshold has been set. Show Details
How can I cancel my orders when the port of the connection device has been shut down by the storm...
Since the storm control function is applied to each arrownet lines separately, It is possible to cancel an order by using other arrownet lines which has not ... Show Details
How is the traffic/transmission amount being counted?
The traffic/transmission amount is counted per line / second. (PPS:packet per second). Show Details
In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” desp...
For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring ... Show Details
How can we conduct network reachability test to arrownet(JPX)? Where can we find IP address for t...
Please apply for the network reachability test via arrowface. For the procedure, please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachabili... Show Details
We configured our network device using "Router Configuration for arrownet users". however, BGP do...
Please contact JPX Service Desk (arrownet support) by phone call or e-mail us with the required information. (In case of emergency, please call us.) &l... Show Details
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