What does "the traffic/transmission per second" mean? Does the count start at the beginning of ev...
"the traffic/transmission per second" is the latest one second counted at Co-location Switches. Show Details
How can I place an order when the port of the connection device has been shut down by the storm c...
When one of your arrownet line has been shut you can place an order by using other lines. However, if one arrownet line's traffic/transmission has been switc... Show Details
Do we need to make the configuration changes to Co-Location internal lines before the implementat...
It is not required to change the configuration. However, JPX recommends all arrownet users to implement a monitoring system such as packet monitoring in orde... Show Details
Is it possible to inform arrownet users the number of packets detected by JPX?
JPX inform arrownet users the number of packets detected at a certain point if the subjected arrownet ID is provided. Show Details
Would it be possible to ask you check whether we have joined to FLEX / ITCH?
It is possible to check the status of joining FLEX / ITCH. Please have the following information ready and contact our service desk. ・ arrownet Line ID ・ ... Show Details
We have received an e-mail saying that the network reachability test has been completed. Does tha...
The line is ready to be used. However, you will have to pass the user connectivity test for each system before using services. Show Details
BGP neighbors are not established
Please provide information as below and call us or send e-mail to JPX Service desk. (If you require immediate assistance, please call us) <Required in... Show Details
How can we conduct network reachability test to arrownet(JPX)? Where can we find IP address for t...
Please apply for the network reachability test via arrowface. For the procedure, please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachabili... Show Details
Why has the Strom control function had to be implemented to the unicast transmission?
We had decided to implement the Strom control function to the unicast transmission as a countermeasure to the failure of arrowhead system (equities trading s... Show Details
Would the Strom control function not to be applied with the downstream transmission coming from J...
The Strom control function is only meant for the upstream transmission coming from the user, not to be applied to the downstream transmission coming from JPX... Show Details
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