What does "the traffic/transmission per second" mean? Does the count start at the beginning of ev...

"the traffic/transmission per second" is the latest one second counted at Co-location Switches. Show Details

Would the port of the connection device be shut down as soon as the traffic/transmission amount e...

The connection port will be automatically shut down when the traffic/transmission amount exceeds threshold. It is expected one second delay after the transmi... Show Details

Would the Strom control function not to be applied with the downstream transmission coming from J...

The Strom control function is only meant for the upstream transmission coming from the user, not to be applied to the downstream transmission coming from JPX... Show Details

Where is the traffic/trasmission amount being counted for the Strom control function?

The amount is being counted in the Co-Location EDGE SW (L3SW) which is the first connection point for the Co-Location circuit. The port of the connection dev... Show Details

Why has the Strom control function had to be implemented to the unicast transmission?

We had decided to implement the Strom control function to the unicast transmission as a countermeasure to the failure of arrowhead system (equities trading s... Show Details

Please kindly inform us the status of arrownet line.

We would like to confirm the connectivity status including its occurrence of transmission failure, please have the required information below filled in and... Show Details

In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” desp...

For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring ... Show Details

I would like to deactivate monitoring for the specific period as same as in the past. Which monit...

After the arrowface revision, it is required to choose the monitoring pattern. If you would like to deactivate the monitoring for the specific period, please... Show Details

Is it possible to temporarily set an arrownet line which has been on indefinite monitoring patter...

Only monitoring pattern A that can be overlapped with other patterns. In the case you mentioned, after the ending of pattern A after the holiday test, it wi... Show Details

How can I apply for indefinite monitoring deactivation via arrowface?

Please set the end date and time to "9999/12/31 23:59" which equals as indefinite period for monitoring deactivation. For the detailed information please re... Show Details