How does JPX notify the users when the shutdown of connection port by the storm control function ...
JPX service desk will notify the contractor of subjected arrownet line(s). Show Details
How can I cancel my orders when the port of the connection device has been shut down by the storm...
Since the storm control function is applied to each arrownet lines separately, It is possible to cancel an order by using other arrownet lines which has not ... Show Details
How can I place an order when the port of the connection device has been shut down by the storm c...
When one of your arrownet line has been shut you can place an order by using other lines. However, if one arrownet line's traffic/transmission has been switc... Show Details
What does "the traffic/transmission per second" mean? Does the count start at the beginning of ev...
"the traffic/transmission per second" is the latest one second counted at Co-location Switches. Show Details
Would the port of the connection device be shut down as soon as the traffic/transmission amount e...
The connection port will be automatically shut down when the traffic/transmission amount exceeds threshold. It is expected one second delay after the transmi... Show Details
Please kindly inform us the status of arrownet line.
We would like to confirm the connectivity status including its occurrence of transmission failure, please have the required information below filled in and... Show Details
In the arrowface portal, there are some arrownet line(s) that show status as “Monitoring on” desp...
For the line(s) that has been registered monitoring deactivation via e-mail or by phone call (except via arrowface), the status would show up as “Monitoring ... Show Details
How can we conduct network reachability test to arrownet(JPX)? Where can we find IP address for t...
Please apply for the network reachability test via arrowface. For the procedure, please refer to [arrowface Operation Manual 2-1-5.Reserving NW reachabili... Show Details
Is there any plan to implement something similar to the storm control function to arrownet v1 lines?
JPX does not have any plans to implement such function at the moment. However, there is a possibility of implementing the similar function to arrownet v2 lin... Show Details
Where is the traffic/trasmission amount being counted for the Strom control function?
The amount is being counted in the Co-Location EDGE SW (L3SW) which is the first connection point for the Co-Location circuit. The port of the connection dev... Show Details
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