- Application & System Support > System Support FAQ > arrowhead/ToSTNeT/FLEX
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrowhead/ToSTNeT/FLEX ]
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What is the difference between the Acceptance Errors and the Registration Errors described in Lis...
The difference is whether the error has detected at the participant GW or the Trading Server.If an error is detected at the Participant GW, an Acceptance Err... Show Details
- No：7499
- Updated Date：2019/10/07 09:00
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Is the Cumulative Order Value of the User-designated Hard-limit for arrowhead/ToSTNeT subtracted ...
The Cumulative Order Value of User-designated Hard-limit is added by the Order Entry. Cancel Order does not subtract the Cumulative Order Value. Show Details
- No：7496
- Updated Date：2019/10/07 09:00
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How do I request Trading Halt testing in the weekday test environments of arrowhead/ToSTNeT?
Request for the test of Trading Halt in the weekday test environment, you need to request by e-mail to the JPX Service Desk arrowhead team at least 3 busines... Show Details
- No：7495
- Updated Date：2019/12/23 09:00
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Is information for Trading Halt on all issues traded in arrowhead/ToSTNeT disseminated? Are ther...
All products (issues) that can be traded on arrowhead/ToSTNeT systems are subject to Trading Halt, and information about Trading Halt is disseminated by FLEX. Show Details
- No：7494
- Updated Date：2019/10/07 09:00
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When will the issues for Trading Halt of arrowhead/ToSTNeT on the JPX website that says "All day"...
Issues that are listed as "All day" in the Trading Halt information will be halted during the day from the announcement of the Trading Halt.Trading Halt is o... Show Details
- No：7493
- Updated Date：2019/10/07 09:00
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Does the information for the Trading Halt of ToSTNeT contain the information for the Trading Halt...
No, Trading Halt is performed on a system-by-system basis.In the case of Trading Halt of arrowhead, even if Trading Halt occurs during the trading between se... Show Details
- No：7461
- Updated Date：2019/10/07 09:00
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Is it OK to keep track of the Trading Halt for arrowhead/ToSTNeT using ST-tags only?
ST-Tags disseminate Trading Halt information only for arrowhead (auction-market). If you wish to receive Trading Halt information including the ToSTNeT marke... Show Details
- No：7460
- Updated Date：2019/10/07 09:00
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Is there a possibility that an issue has been halted trading in arrowhead and has not been halted...
Trading Halt causing corporate information may require the dissemination of information all the markets.As a general rule, trading of the subject issue will ... Show Details
- No：7458
- Updated Date：2019/10/07 09:00
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I can check the Trading Halt information of the arrowhead/ToSTNeT on the JPX website, can I check...
Yes, FLEX services also disseminate the Trading Halt information.The Trading Halt information to be disseminated by the FLEX service is the Trading Halt rela... Show Details
- No：7456
- Updated Date：2019/10/07 09:00
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What are the reasons C0: Trading Suspension or D0: Trading Halt(Not Accepting Order Input) occurs...
C0: Trading Suspension may be conducted mainly when an order occurs that may cause an abnormal order, such as an erroneous order.D0: Trading Halt (Not Accept... Show Details
- No：7455
- Updated Date：2019/10/07 09:00