JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 12741
  • Updated Date : 2022/01/31 09:00
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After logging in to the clearing SSO as an administrator user with JGB authority, and then switching to JGB Clearing System, why can I only use "アクセス権限情報" in each business menus?

After logging in to the clearing SSO as an administrator user with JGB authority, and then switching to JGB Clearing System, why can I only use "アクセス権限情報" in each business menus?
Category : 

Answer

As for JGB Clearing System, the only business menu that can be used by an administrator user is "アクセス権限情報". Business menus other than "アクセス権限情報" can be used by a group member user.

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