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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 14689
  • Updated Date : 2022/10/03 09:00
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In the Clearing System, is it possible to give instructions such as Give-up and Take-up on Holiday Trading Days?

In the Clearing System, is it possible to give instructions such as Give-up and Take-up on Holiday Trading Days?
Category : 

Answer

The only instruction that can be given during Holiday Trading is allocation of the trades executed during the night session of the Business Day before Holiday Trading Day and during Holiday Trading.
No instructions other than those mentioned above (e.g., give up/take up, position transfer, etc.) can be given during Holiday Trading whether or not they have been executed during Holiday Trading.
Give-up/take-up, etc. of the trades executed during Holiday Trading should be instructed on or after the Business Day following Holiday Trading Day.

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