JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
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Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 240
  • Updated Date : 2014/09/11 08:58
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What procedures are required for Network Reachability Test with arrownet?

What procedures are required for Network Reachability Test with arrownet?
What is the IP address for Network Reachability Test with arrownet?
Category : 

Answer

Please contact our Application team in this website for Network Reachability Test with arrownet.
After the Network Reachability Test, you are able to confirm it from LAN address of user side by those Ping address are shown below.

You are not available for using of the overloaded test and the heartbeat monitoring constantly.

【IP address】
Production:10.13.127.128
Test:10.13.126.128 or 10.13.254.128

 

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