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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 247
  • Updated Date : 2014/09/11 08:59
  • Modified on : 2019/12/20 09:38
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What should we do if the packet lost occurred ?

What should we do if the packet lost occurred ?
Category : 

Answer

Please fill in the document "電文抜け申告シート_Packets Lost Report Sheet_v4.xlsx "and send it to us by e-mail.
(In case of emergency, please give us a phone call.)

※Please find the document from system document site
    System Documents > arrownet > Application/Usage Fee Related > [arrownet]Packets Lost Report Sheet
 
<Contact details>
 JPX Service Desk (arrownet support)
TEL:050-3819-1030
e-mail:arrownet_support@jpx.co.jp
 

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