JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
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Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
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Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
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(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 7855
  • Updated Date : 2019/11/18 10:30
  • Modified on : 2019/12/16 10:50
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Is it possible to have a watching period with only alerts? The storm control function which cause possible disconnection might threaten us from trading.

Is it possible to have a watching period with only alerts? The sudden implementation of the storm control function which cause possible disconnection might threaten us from trading.
Category : 

Answer

In order to protect the JPX system, the connection port will be shut down automatically when the traffic/transmission has exceeded the threshold. We recommend you to take action such as monitoring the traffic on your side.

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