JPX Service Desk
Application FAQ / System Support FAQ
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 911
  • Updated Date : 2021/01/31 09:00
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[Screen Help] Quote List

[Screen Help] Quote List
Category : 

Answer

 
1: Create the application form
Create the line application based on the contents of quote.
In the case of new/change, fill in the blank(s) on the application page if necessary.
In the case of cancellation, confirm the content and submit the application.
 
2: Application date
The date when the quote request was submitted.
 
3: Quote Valid until
Period of validity for the quote.
If an application is not submitted by the date, the quote request has to be submitted again.
 
4: Application ID
The identification code for applications.
The ID is displayed on the upper-left corner of the application form screen.
 
5: Form Name
The name of the application form or the request form.
 
 
6: Created by
The date when the quote request was submitted.
 
7: Status
Please see Status Guidance.
 
8: Project ID
Arbitrary code set by user as an identifier to bind multiple applications.
 
9: Carrier
The carrier designated in the quote condition.
 
10: Bandwidth
The bandwidth designated in the quote condition.
 
11: Line Installation Address
The line installation address designated in the quote condition.
 
12: Line Installation Building/Floor
The line installation building and floor designated in the quote condition.

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