JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 9911
  • Updated Date : 2021/11/29 09:00
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Is it okay to upgrade the OS of computer/terminal being used for the clearing system (SSO)? (Example: Upgrading from windows 10 version 1903 to Windlows 10 version 1909)

Is it okay to upgrade the OS of computer/terminal being used for the clearing system (SSO)?
(Example: Upgrading from windows 10 version 1903 to Windlows 10 version 1909)
Category : 

Answer

The version type does not matter as long as it is Windows 10 Pro (64bit) and the operating environment meet the requirement described in "SSO / Portal Operation Manual".
We will notify the participants in advance, if the windows 10 update affects the clearing system.