Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ FLEX ]
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After FLEX Standard ST-Status Flag B0 Special Quote is disappeared, is there a case that "B0: Ita...
FLEX disseminates "B0: Itayose", if a Special Quote is removed after the Special Quote is newly shown and the Special Quote price has been updated more than ... Show Details
- No：7656
- Updated Date：2019/10/07 09:00
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In the FLEX Standard ST-Status Flag, is there a case that "B0: Itayose" is not set after a Specia...
After a Special Quote is shown, if the Special Quote is removed without updating Special Quote price, "Space" will be set instead of "B0: Itayose". Show Details
- No：7657
- Updated Date：2019/10/07 09:00
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What are the base price/Flag (Indicating the central price of the order book) in the FLEX issue B...
For direct newly listing, middle of the book price is disseminated.Also, in some cases where demerger or stock dividend are conducted, middle of the book pri... Show Details
- No：7514
- Updated Date：2019/10/07 09:00
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What is the set value of the Market Classification Flag/Code?
List of "Exchange/Market Classification Codes" is included in each System Interface Specifications.Please refer to the following documents.- arrowheadSystem ... Show Details
- No：7651
- Updated Date：2019/10/07 09:00
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The upper/lower limits of limit price range are determined when the initial price of a newly list...
When determining the initial price of new listing issue, set and disseminated the upper limit and lower limit of the limit price of base price data (BP tag). Show Details
- No：7507
- Updated Date：2019/10/07 09:00
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Does the information for the Trading Halt of ToSTNeT contain the information for the Trading Halt...
No, Trading Halt is performed on a system-by-system basis.In the case of Trading Halt of arrowhead, even if Trading Halt occurs during the trading between se... Show Details
- No：7461
- Updated Date：2019/10/07 09:00
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Which MCGs (multicast groups) in the FLEX can I get the information for the Trading Halt of arrow...
For the Trading Halt information of arrowhead and ToSTNeT is disseminated from the following MCG Numbers of ST Tag and TI Tag.The MCG numbers of FLEX are lis... Show Details
- No：7459
- Updated Date：2019/12/23 09:00
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Is FLEX Standard ST status flag "B1: Release of Itayose" always disseminated after "B0: Itayose" ...
When "B0: Itayose" is released and it becomes possible to execute orders, "B1: Release of Itayose" is disseminated. However, if the closing session is reache... Show Details
- No：7659
- Updated Date：2019/10/07 09:00
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If Trading Halt/Suspension is not released, will the Trading Halt Info be disseminated at partici...
Trading Halt Information is limited to the current day and will not be taken over to the next business day.In the event that Release of Trading Halt/Suspensi... Show Details
- No：7648
- Updated Date：2019/10/07 09:00
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Are large value executions of ToSTNeT trading disseminated? (Single Stock Trading)
FLEX does not disseminate information on trading whose trading value is JPY 5 billion or higher in Single-Issue Trading.It will be posted on the JPX website ... Show Details
- No：7584
- Updated Date：2019/10/07 09:00
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