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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 7597
  • Updated Date : 2019/10/07 09:00
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Are all orders have been placed cancelled all at once when Cancel on Disconnect(COD) of risk management function in arrowhead occurs?

Are all orders have been placed cancelled all at once when Cancel on Disconnect(COD) of risk management function in arrowhead occurs?
Category : 

Answer

Once COD of arrowhead risk management function is invoked, valid orders that have been placed from the invoked Virtual Server will be canceled one by one.

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