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TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
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(*IP-phone: +81-50-3822-8900)
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TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
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Is it possible to connect with JASDEC by installing 3 arrownet lines(as the primary line, and the...
No, such configuration is not allowed to connect with JASDEC. Show Details
- No：793
- Updated Date：2019/02/28 09:00
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Is it possible to inherit IP address if we transfer from a line with AP1 or AP2 to a line with AP3?
It is possible. However, there are some conditions.For details, please download document from Target JPX site.[How to search]1. Access Target JPX siteURL: ht... Show Details
- No：773
- Updated Date：2021/07/19 09:00
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What is TCP backup address? (re-send/retransmission/FLEX)
It's TCP address for a retransmission request of FLEX(Market information system).You can select any address from fixed address range of the User LAN address ... Show Details
- No：762
- Updated Date：2019/11/11 09:00
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Does JPX provide users with router/L3SW other than ONU?
JPX provides neither router nor L3SW.Users need to prepare the network devices on the user-side up to the ONU. Show Details
- No：142
- Updated Date：2019/02/28 09:00
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When any one line of a pair of redundant lines gets failed, is it possible to communicate with th...
Yes, under the redundant configuration, it is possible to communicate from either LAN segment. Show Details
- No：157
- Updated Date：2019/06/03 09:00
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How can we confirm the streams(1 or 2) of arrownet line?
You can find it on "Router Configuration Sheet" page on arrowface. It is shown as "FLEX/ITCH Stream" in the list.For operation method of arrowface, please fi... Show Details
- No：5665
- Updated Date：2019/02/28 09:00
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Is it possible to assign IP address for arrowhead/ToSTNeT?
It is possible. Please specify the IP address/port number of the connection destination when applying via arrowface.If there is no designation, JPX Service D... Show Details
- No：750
- Updated Date：2019/09/24 09:00
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The IP address range listed in the router configuration is too wide, so is blocking the unnecessa...
Please set them all up as listed in router configuration. Show Details
- No：154
- Updated Date：2019/02/28 09:00
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Is it possible to configure a redundant network combining Widearea Ethernet and Dedicated Ether l...
Yes, it is possible to have them as redundant. Show Details
- No：159
- Updated Date：2014/08/25 20:30
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Is there any IP address available for sending a periodical PING message aiming for routing control?
Please do not implement the setting based on a periodical PING message, which could control the routing.For more details, please see the guideline below post... Show Details
- No：194
- Updated Date：2019/02/28 09:00