How do we create Target ID to see the invoices of arrownet and JPX Co-location?

Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details

Is it possible to see invoices for test environment service with the Target ID for referring to a...

Yes, it is.Please contact JPX Service Desk for the application procedures to enable you to refer to the invoice for test environment service. Show Details

I would like to add user LAN address (/24) to arrownet connection, but I can't find where to writ...

Please follow the below steps when you create "Quote Request for Change of arrownet Line".1. Input your desired change date on the application form and check... Show Details

Is it possible to use a single user LAN address (/24) exclusively for one business system (e.g., ...

Effective December 1, 2023, the allocation method for address ranges for each business system has been discontinued.Thus, it is possible to use a single user... Show Details

To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...

[JPX]In order to reduce the risks of AP failure, redundant configuration connecting to either AP2, AP3, or AP4 is recommended.Multicast transmission is not r... Show Details

Which line is targeted for Express Service for arrownet Intra-building - Cross Connection?

The line shown below is targeted for Express Service for arrownet Intra-building - Cross Connection.For more detail, please refer to "[arrownet] Price List" ... Show Details

How can we confirm notification regarding maintenance of AWS DirectConnect when using arrownet cl...

Regarding maintenance of AWS DirectConnect, please confirm the e-mail which is sent by AWS to your AWS root account of VIS. During the maintenance, it is not... Show Details

In arrowface Screen Help (FAQ site), is the meaning of each status shown in applications status l...

Please refer to column "application" of status guidance in arrowface Page Help in FAQ site. [arrowface Page Help (FAQ) ] URL: https://faqsd.jpx.co.jp/faq... Show Details

How to apply for Express Service for arrownet Intra-building - Cross Connection?

Users are requested to submit an application on arrowface portal. Proceed to [Contract&Config] > [Co-Lo] > [Patch Panel List] and select "arrownet OB" ... Show Details

Which application form should I submit if I want to remove arrowhead virtual server?

Please submit a removal application form from "arrowhead Virtual Server List" on arrowface.*Please refer to "arrowface Operation Manual" 4-1-9. Removal Virtu... Show Details