How do we create Target ID to see the invoices of arrownet and JPX Co-location?

Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details

To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...

[JPX/TOCOM]In order to reduce the risks of AP failure, redundant configuration connecting to both AP1 (or AP3) and AP2 is recommended.Multicast transmission ... Show Details

How can I get application forms?

All application are available to submit on arrowface, application forms (Paper-based application forms) are not exist.If you have any questions how to use ar... Show Details

What to do to check if we make a connection confirmation to Target(as a step of TSE Business Comm...

Please confirm as the network connected to PC and make sure the Top Page of web site is properly displayed on the screen.This can be done even in the middle ... Show Details

Can I change the language from Japanese to English on the bill for Test Environment Use?

Please submit [Request for Registration of Billing Address for Test Environment Use] on arrrowface.[How to submit the application on arrowface]1. Access arro... Show Details

Please tell us what steps are taken at the arrownet Network Reachability Test for each SP (JPX, J...

Testing items vary with the SP being connected.[JPX]- PING test from arrownet monitoring system to user's router WAN address.- Confirmation of BGP Peer estab... Show Details

Why there is only a part of billing information of arrownet on Target?

It is because of the reason that the billing information is divided into more than one. If you have any question about integration of invoice, please contact... Show Details

How to apply for Express Service for arrownet v2 Intra-building - Cross Connection?

Users are requested to submit an application on arrowface portal. Proceed to [Contract&Config] > [Co-Lo] > [Patch Panel List] and select "arrownet v2 O... Show Details

Why isn't the contract with "Tosho System Service" when applying for arrownet Cloud Connection?

In arrownet cloud user connection, service provided from "Tosho System Service" is not in use thus the contact is made with TSE. Show Details

Regarding IP address for JGB Clearing

Yes, it is. Please fill out "A request to be assigned IP address for only one of pair lines" on special note, and then JPX service desk will provide it. Show Details