- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/08/30 15:19 The new FAQ has b...
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JPX Business System
Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?
You are required to apply from arrowface. However, application forms(ASP) differ depending upon common vendors or Trading Participants.For further informatio... Show Details
- No：1618
- Updated Date：2019/06/03 09:00
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What to do to check if we make a connection confirmation to Target(as a step of TSE Business Comm...
Please confirm as the network connected to PC and make sure the Top Page of web site is properly displayed on the screen.This can be done even in the middle ... Show Details
- No：188
- Updated Date：2019/02/28 09:00
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What is the difference between FLEX Standard and FLEX Full?
A content of real time data in FLEX Standard and FLEX Full is different.Please visit JPX Home Page for more details.URL: https://www.jpx.co.jp/english/market... Show Details
- No：179
- Updated Date：2018/04/09 09:00
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Where to find documents related to J-GATE (API)?
Docuemnts related J-GATE(API) can befound at System Documents Site.[System Documents Site] J-GATE > Application/Usage Fee RelatedURL: https://faqsd.jpx.co... Show Details
- No：1615
- Updated Date：2019/06/03 09:00
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Can I change the language from Japanese to English on the bill for Test Environment Use?
Please submit [Request for Registration of Billing Address for Test Environment Use] on arrrowface.[How to submit the application on arrowface]1. Access arro... Show Details
- No：5672
- Updated Date：2019/02/28 09:00
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Please tell us FLEX source IP or Rendezvous Point (RP).
Source IP and Rendezvous Point (RP) are written in "Common Config Sheet".It is displayed by clicking the button on the upper-right side of the "Router Config... Show Details
- No：5685
- Updated Date：2019/02/28 09:00
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Is it ppossible to share one 1G or lower bandwidth multicast line for receiving a data feed of bo...
Both FLEX and J-GATE(ITCH) are not avairable on 1G or lower multicast line.1G line for each or a 10G line is necessary to get both feeds.It is possible to ge... Show Details
- No：1614
- Updated Date：2019/06/03 09:00
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Is there website or price list of system usage fee for (1)arrowhead/ToSTNeT/FLEX, (2)arrowhead/To...
[arrowhead/ToSTNeT (Production)]The PDF documentation of "Trading Participation Fees" is available at JPX Home Page. This documentation also includes price l... Show Details
- No：172
- Updated Date：2019/04/15 09:00
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We would like to know about the arrowhead specification. How can we find "arrowhead Connection Sp...
Please see the following processes for arrowhead Connection Specifications for arrowhead. [How to search] 1. Go to Target JPX site. URL: https://www.arr... Show Details
- No：3985
- Updated Date：2019/02/28 09:00
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How can we get FLEX Connection Specification? Is notification sent when updated?
It is posted and announced on MICS(Market Information Client System) site.Please ask Information Service Department for more details. Information Service Dep... Show Details
- No：5690
- Updated Date：2019/02/28 09:00