- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/02/01 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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What is the difference between FLEX Standard and FLEX Full?
There are differences in the issue information that can be received and the contents of dissemination.For example, Standard disseminates High-speed Index inf... Show Details
- No：179
- Updated Date：2019/09/24 09:00
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How do I get FLEX Connection Specification/manual? Will I be notified when Specifications are upd...
It is posted and announced on MICS (Market Information Client System) site.Please ask Information Service Department for more details.Information Service Dep... Show Details
- No：5690
- Updated Date：2019/10/15 09:00
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As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?
You are required to apply from arrowface. However, application forms(ASP) differ depending upon common vendors or Trading Participants.For further informatio... Show Details
- No：1618
- Updated Date：2019/06/03 09:00
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How do I get arrowhead Connection Specifications/manual?
Please see the following processes for arrowhead Connection Specifications for arrowhead.[How to search]1. Go to Target JPX site.URL: https://www.arrowgate.j... Show Details
- No：3985
- Updated Date：2019/10/15 09:00
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What is the difference between "TSE protocol" and "FIX protocol" for ToSTNeT?
[TSE Protocol]- Proprietary protocol specified by TSE.- It is a "Query and Response" style for Order Entry.- Only TSE protocol owns following functions.1. Av... Show Details
- No：170
- Updated Date：2019/09/24 09:00
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About the documents/specifications of Test Environment Use for J-GATE.
Please refer to J-GATE User Connectivity Test Guide available at System Documents Site.[System Documents Site] J-GATE > Test RelatedURL: https://faqsd.jpx... Show Details
- No：6101
- Updated Date：2019/10/15 09:00
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How can we find "System Interface Requirements" for arrowhead?
Please see the following processes for System Interface Requirements for arrowhead.[How to search]1. Go to Target JPX site.URL: https://www.arrowgate.jp/fw/d... Show Details
- No：3984
- Updated Date：2018/10/29 09:00
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Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usag...
[arrowhead/ToSTNeT (Production)] You can check the Trading Participation Fees (PDF) on JPX website. It also includes a price list of per Virtual Server fee... Show Details
- No：172
- Updated Date：2019/12/23 09:00
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What is the required bandwidth (maximum bandwidth) for multicast service such as FLEX/J-GATE (ITCH)?
The bandwidth required for each multicast service is as follows. FLEX Standard: 100Mbps FLEX Full: 100Mbps FLEX Standard High Speed Index: 120Mbps *Aft... Show Details
- No：5680
- Updated Date：2020/01/06 09:00
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What to do to check if we make a connection confirmation to Target(as a step of TSE Business Comm...
Please confirm as the network connected to PC and make sure the Top Page of web site is properly displayed on the screen.This can be done even in the middle ... Show Details
- No：188
- Updated Date：2019/02/28 09:00