- Application & System Support > Application FAQ > JPX Business System
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/05/06 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ JPX Business System ]
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What is the required bandwidth (maximum bandwidth) for multicast service such as FLEX/J-GATE (ITCH)?
The bandwidth required for each multicast service is as follows. FLEX Standard: 100Mbps FLEX Full: 100Mbps FLEX Standard High Speed Index: 120Mbps *Aft... Show Details
- No：5680
- Updated Date：2020/01/06 09:00
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What is the difference between FLEX Standard and FLEX Full?
There are differences in the issue information that can be received and the contents of dissemination.For example, Standard disseminates High-speed Index inf... Show Details
- No：179
- Updated Date：2019/09/24 09:00
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I'd like connection System Interface Specifications for arrowhead (ToSTNeT), but I can't confirm ...
Customers who are unable to confirm Target website,arrowhead (ToSTNeT) Connection Specification is available sent from our e-mail by agreeing with "TSE Tradi... Show Details
- No：9912
- Updated Date：2020/11/30 09:00
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How can we add LLT code in arrowhead?
You can apply the application regarding addition of LLT code. For operation method of arrowface, please find "arrowface Operation Manual" at top page of a... Show Details
- No：7765
- Updated Date：2019/10/28 09:00
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What is the difference between "TSE protocol" and "FIX protocol" for ToSTNeT?
[TSE Protocol]- Proprietary protocol specified by TSE.- It is a "Query and Response" style for Order Entry.- Only TSE protocol owns following functions.1. Av... Show Details
- No：170
- Updated Date：2019/09/24 09:00
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As ASP, how to apply for J-GATE for User ID/SPC code of each Trading Participant?
You are required to apply from arrowface. However, application forms(ASP) differ depending upon common vendors or Trading Participants.For further informatio... Show Details
- No：1618
- Updated Date：2019/06/03 09:00
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How do I confirm the login password for Target JSCC site?
If the group administrators of your company are present, please ask them to reset the password.If you do not know the group administrators, please send an em... Show Details
- No：11249
- Updated Date：2021/05/06 09:00
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Please provide us the FLEX Message data.
TSE provides the FLEX Message Data file only to direct contractors.Please contact Information Services if you have any inquiries.Information Services Departm... Show Details
- No：11248
- Updated Date：2021/05/06 09:00
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What are correcting errors on arrowhead (ToSTNeT)?
If you have any questions regarding correcting errors on arrowhead (ToSTNeT), please contact the Equities Department.Equities DepartmentPhone: 050-3377-7751E... Show Details
- No：11247
- Updated Date：2021/05/06 09:00
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How do I get FLEX Connection Specification/manual? Will I be notified when Specifications are upd...
It is posted and announced on MICS (Market Information Client System) site.Please ask Information Service Department for more details.Information Service Dep... Show Details
- No：5690
- Updated Date：2019/10/15 09:00