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TEL： +81-50-3819-1030
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TEL： 0570-064-054
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(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
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When sharing the same line for Unicast and Multicast transmission to JPX, is it possible to set b...
The bandwidth control on Multicast (for FLEX/ITCH system) is not available in production environment.In TEST environment, it is possible to set the bandwidth... Show Details
- No：158
- Updated Date：2019/02/28 09:00
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In case of changing the bandwidth of @Tokyo's AP3 line (Cross-Connection Service) from 100Mbps to...
That can be supported only with Cross-Connection Service provided by @Tokyo.With the services provided by other carriers, it is required to re-install a new ... Show Details
- No：968
- Updated Date：2019/02/28 09:00
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Is it possible to configure a redundant network combining Widearea Ethernet and Dedicated Ether l...
Yes, it is possible to have them as redundant. Show Details
- No：159
- Updated Date：2014/08/25 20:30
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The IP address range listed in the router configuration is too wide, so is blocking the unnecessa...
Please set them all up as listed in router configuration. Show Details
- No：154
- Updated Date：2019/02/28 09:00
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Is the redundant configuration between AP1 and AP3 supported? Please tell us about each SP (JPX, ...
Please contact us for more info about the recommended configuration.For more technical information (e.g. selectable AP), please refer to "arrownet version2.0... Show Details
- No：970
- Updated Date：2019/10/15 09:00
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How can I find router configuration of connections?
You can find it at "Router Configuration Sheet" page.For operation method of arrowface, please find "arrowface Operation Manual" at top page of arrowface and... Show Details
- No：5686
- Updated Date：2019/02/28 09:00
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What is the network latency from AP3 (CC1, CC2) to JPX systems?
The latency based on actual performance is approximately 53 microseconds from CC2 and approximately 54 microseconds from CC1.*Measured one-way latency from a... Show Details
- No：764
- Updated Date：2019/02/28 09:00
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Where is the location of each access point (AP) of arrownet?
Each access point (AP) is located as below.AP1 : IkebukuroAP2 : SaitamaAP3 : ToyosuAP4 : Osaka Show Details
- No：5667
- Updated Date：2019/10/21 09:00
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To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...
[JPX/TOCOM]In order to reduce the risks of AP failure, redundant configuration connecting to both AP1 (or AP3) and AP2 is recommended.Multicast transmission ... Show Details
- No：140
- Updated Date：2019/07/22 09:00
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What is TCP backup address? (re-send/retransmission/FLEX)
It's TCP address for a retransmission request of FLEX(Market information system).You can select any address from fixed address range of the User LAN address ... Show Details
- No：762
- Updated Date：2019/11/11 09:00