- Application & System Support > Application FAQ > arrownet Configuration
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
Sign In
Info&News
- 2025/04/14 09:00 The new FAQ has been updated !
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
-
Where is the location of each access point (AP) of arrownet?
Each access point (AP) is located as below.AP2 : SaitamaAP3 : ToyosuAP4 : Osaka Show Details
- No：5667
- Updated Date：2022/07/11 09:00
-
What is the required bandwidth (maximum bandwidth) for multicast service such as FLEX/J-GATE (ITCH)?
The required bandwidth for each multicast service is as follows.FLEX Standard : 500MbpsFLEX Market by Order (MBO) : Only the lines with more than 10GbpsFLEX ... Show Details
- No：5680
- Updated Date：2025/01/27 09:00
-
Do you support encryption by MACSec in arrownet v2?
It is not supported in arrownet v2.Encryption of line is not supported except connecting to interface system of JASDEC.For more details about encryption of J... Show Details
- No：5661
- Updated Date：2024/08/26 09:00
-
To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...
[JPX]In order to reduce the risks of AP failure, redundant configuration connecting to either AP2, AP3, or AP4 is recommended.Multicast transmission is not r... Show Details
- No：140
- Updated Date：2022/05/30 09:00
-
Tell me the configuration information to use Compliance WAN via arrownet line.
Configuration information of Compliance WAN is as below, -Compliance WAN User Administrative site URL: https://cmp.target.ne.jp/mgr/index.do Destina... Show Details
- No：9192
- Updated Date：2020/08/03 09:00
-
Can we send re-send request to ITCH from any address?
It is possible. Please confirm the current status and assign an IP address. Please refer to 6.3.1. IP Address Assignment (LAN) of "arrownet version2.0 Guidel... Show Details
- No：5677
- Updated Date：2018/10/22 09:00
-
If we add production environment line to the connection we usually connect to test environment, c...
Yes, user LAN(/24) for only production environment will be provided. Show Details
- No：5664
- Updated Date：2019/02/28 09:00
-
Is the redundant configuration in same AP supported? Please tell us about each SP (JPX, JASDEC, a...
Please contact us for more info about the recommended configuration.For more technical information (e.g. selectable AP), please refer to "arrownet version2.0... Show Details
- No：970
- Updated Date：2024/08/26 09:00
-
If we add logical line with redundant config. on existing line, is there impact on existing routi...
It will be nothing issues if CE/L3SW is installed on a SP basis, or connection is logically divided by using a router with VRF feature. For redundancy, it's ... Show Details
- No：782
- Updated Date：2019/06/17 09:00
-
Is it possible to have a Redundant Configuration with 3 locations which is AP2-AP3-AP4 (3 lines)?...
Only JPX SP is available.For the detail of composition, please refer to "arrownet v2 Guideline for NW Connection (Common)".As for the redundant methods (sele... Show Details
- No：768
- Updated Date：2024/08/26 09:00
1-10 of Total 15