How to update the e-mail address to receive the notification when uploading the invoice.

Invoices are uploaded to Target every month at 4:00pm on the fifth business day.When uploading, you will be notified by e-mail to the e-mail address register... Show Details

We want to change our contacts number and mail address because there was our personnel change.

It is necessary to submit an application via arrowface.After logging in arrowface, click [Contract&Config] and select [Contacts], fill in the required items ... Show Details

Can we divide user LAN segment(/24)?

It depends on if it's multicast or unicast.For multicast, user LAN can be freely divided within /24. But for unicast, there are designated host addresses.For... Show Details

Can I change the language from Japanese to English on the bill for Test Environment Use?

Please submit [Request for Registration of Billing Address for Test Environment Use] on arrrowface.[How to submit the application on arrowface]1. Access arro... Show Details

I want to participate tests in the Production/Test Environment. Can I find the test schedule of a...

Please refer to "User Connection Test Guide for arrowhead" for the latest schedule."User Connection Test Guide for arrowhead" is posted on the followings.[Ta... Show Details

What's the difference between Shared TAP and Dedicated TAP?

Dedicated TAP is used only by the User IDs of the TAP owner. This pay service enables the user to control the timing of ordering.Shared TAP is used by User I... Show Details

What is the procedure to cancel applications? Is the cancellation fee required?

Users can withdraw an application by requesting cancelation at "Application Status List" menu on arrowface.Please note it might take a long time to confirm t... Show Details

Is there any IP address available for sending a periodical PING message aiming for routing control?

Please do not implement the setting based on a periodical PING message, which could control the routing.For more details, please see the guideline below post... Show Details

Where can we find Connection Specifications/manual of Clearing System? (JSCC)

All are available at Target - JSCC site.After logging into Target - JSCC site and entering "書類をダウンロードする", please advance as below according to each document.... Show Details

I would like to add user LAN address(/24) to arrownet v2 connection, but I can't find where to wr...

Please follow the below steps when you create "Quote Request for Change of arrownet Line".1. Input your desired change date on the application form and check... Show Details