What is the contact information for the clearing system such as JSCC and JPX Service Desk?

Please contact these desks as below -1. Application/Failure[Application] JPX Service Desk (application procedure)TEL: 050-3819-1070Email: servicedesk@jpx.co.... Show Details

[arrowhead4.0] How can we get FLEX Connection Specification?

It is posted at the following location on System Documents Site.[System Documents Site]System Documents > arrowhead/ToSTNeT/FLEX > Connection Specifica... Show Details

[arrowhead4.0] What is the difference between FLEX Standard and Market by Order (MBO)?

There are differences in the issue information that can be received and the contents of dissemination.For example, Standard disseminates Index information an... Show Details

What is the required bandwidth (maximum bandwidth) for multicast service such as FLEX/J-GATE (ITCH)?

The required bandwidth for each multicast service is as follows.FLEX Standard : 500MbpsFLEX Market by Order (MBO) : Only the lines with more than 10GbpsFLEX ... Show Details

To reduce the risk of system failure, is it mandatory to have line redundant composition? Please ...

[JPX]In order to reduce the risks of AP failure, redundant configuration connecting to either AP2, AP3, or AP4 is recommended.Multicast transmission is not r... Show Details

Is Windows 10 Enterprise version available on the Clearing system?

We cannot guarantee the operation on Windows 10 Enterprise version in the Clearing system. Please prepare Windows 11 Pro as described in the manual. Show Details

Is Windows 10 LTSB version available on the Clearing system?

We cannot guarantee the operation on Windows 10 LTSB version in the Clearing system.Please prepare Windows 11 Pro as described in the manual. Show Details

I would like to add user LAN address (/24) to arrownet connection, but I can't find where to writ...

Please follow the below steps when you create "Quote Request for Change of arrownet Line".1. Input your desired change date on the application form and check... Show Details

How do we create Target ID to see the invoices of arrownet and JPX Co-location?

Please go to the page of application for New User ID on arrowface to create it. *Please refer to "arrowface Operation Manual" 9-2. Application for New Use... Show Details

What is the lead time for Express Service for arrownet Intra-building - Cross Connection?

The normal lead time will be about 0.5 months (10 business days in the shortest case) after the application is approved. Normally, the environment setting da... Show Details