JPX Service Desk
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JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-005-554
            *Charged Call
(*IP-phone: +81-50-3819-1140)
Email: j-gate@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-054
            *Charged Call
(*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
  • No : 768
  • Updated Date : 2019/10/15 09:00
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Is the redundant configuration available passing through AP1, AP2 and AP3 with 3 lines? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM).

Is the redundant configuration available passing through AP1, AP2 and AP3 with 3 lines? Please tell us about each SP (JPX, JASDEC, TFX, and TOCOM).
Category : 

Answer

It is available only for JPX connection.
For more details such as AP information user can choose in the redundant configuration, please refer to arrownet version2.0 Guideline for Network Connection provided by each SP.

Guidelines are available on System Documents Site.

[Common]
URL: https://faqsd.jpx.co.jp/faq/show/2086?site_domain=en_system_documents

[JPX]
URL: https://faqsd.jpx.co.jp/faq/show/2084?site_domain=en_system_documents

[JASDEC] *Japanese version only
URL: https://faqsd.jpx.co.jp/faq/show/2057?site_domain=jp_system_documents

[TFX]
URL: https://faqsd.jpx.co.jp/faq/show/4417?site_domain=en_system_documents

[TOCOM]
URL: https://faqsd.jpx.co.jp/faq/show/3625?site_domain=en_system_documents

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