JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)

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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 8543
  • Updated Date : 2020/03/30 09:00
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How to update the e-mail address to receive the notification when uploading the invoice.

How to update the e-mail address to receive the notification when uploading the invoice.
Category : 

Answer

Invoices are uploaded to Target every month at 4:00pm on the fifth business day.
When uploading, you will be notified by e-mail to the e-mail address registered for the Target User ID for refer the invoice.

To check and update the e-mail address that is the destination of the notification, open the "ユーザ更新" screen from "ユーザ基本情報設定" at the top right of the screen after logging in to Target, and edit the e-mail address.

To request a new issuance of a Target ID for refer invoice, please submit a "Application for New User ID" on arrowface.

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