- Application & System Support > Application FAQ > arrownet Configuration
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2021/03/29 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
-
If we add production environment line to the connection we usually connect to test environment, c...
Yes, user LAN(/24) for only production environment will be provided. Show Details
- No：5664
- Updated Date：2019/02/28 09:00
-
Can the existing multiple circuits migrate into a single AP3 circuit along with the current IP ad...
Yes, if that is the case, a single AP3 line will be provided with multiple user LAN addresses(facing to user network), while WAN address(facing to arrownet) ... Show Details
- No：967
- Updated Date：2015/02/27 17:57
-
If we add logical line with redundant config. on existing line, is there impact on existing routi...
It will be nothing issues if CE/L3SW is installed on a SP basis, or connection is logically divided by using a router with VRF feature. For redundancy, it's ... Show Details
- No：782
- Updated Date：2019/06/17 09:00
-
Is it possible to allot multiple WAN addresses (logical interfaces) within a single VPN (for JPX ...
According to the arrownet v2 specifications, a different WAN address will be allotted to each of VPNs. However, a single VPN is able to have only one WAN add... Show Details
- No：622
- Updated Date：2019/02/28 09:00
-
Is it possible to request specific VLAN ID?
Users are not allowed to freely choose the number of User-unique VLAN IDs.Please set VLAN ID allotted for each service provider.VLAN IDs are listed in "arrow... Show Details
- No：160
- Updated Date：2017/01/16 09:00
-
Does JPX provide users with router/L3SW other than ONU?
JPX provides neither router nor L3SW.Users need to prepare the network devices on the user-side up to the ONU. Show Details
- No：142
- Updated Date：2019/02/28 09:00
-
Is arrownet service available 24/7? Also, are devices & lines within the carrier network monitored?
Yes. arrownet provides the service 24 hours a day/7 days a week/365 days a year.All-year non-stop failure monitoring of arrownet, devices & lines within the ... Show Details
- No：137
- Updated Date：2019/02/28 09:00