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Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ arrownet Configuration ]
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Please tell us FLEX source IP or Rendezvous Point (RP).
Source IP and Rendezvous Point (RP) are written in "Common Config Sheet".It is displayed by clicking the button on the upper-right side of the "Router Config... Show Details
- No：5685
- Updated Date：2019/02/28 09:00
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Can we send re-send request to ITCH from any address?
It is possible. Please confirm the current status and assign an IP address. Please refer to 6.3.1. IP Address Assignment (LAN) of "arrownet version2.0 Guidel... Show Details
- No：5677
- Updated Date：2018/10/22 09:00
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Can we divide user LAN segment(/24)?
It depends on if it's multicast or unicast.For multicast, user LAN can be freely divided within /24. But for unicast, there are designated host addresses.For... Show Details
- No：5676
- Updated Date：2019/02/28 09:00
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Do you have overseas APs of connection?
No, we don't have overseas APs. We only have APs in Japan.For more details, please refer to "arrownet v2 Guideline for NW Connection(Common)" 6. Access Point... Show Details
- No：5668
- Updated Date：2019/10/15 09:00
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If we add production environment line to the connection we usually connect to test environment, c...
Yes, user LAN(/24) for only production environment will be provided. Show Details
- No：5664
- Updated Date：2019/02/28 09:00
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We have 10Mbps physical line. What will happen to assigned bandwith of JPX Service Provider (SP) ...
The bandwith of JPX SP should be the same as its physical connection. Therefore, the bandwith of each logical line should be as below. - JPX : 10Mbps(If ... Show Details
- No：5663
- Updated Date：2019/02/28 09:00
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Do you support encryption by MACSec in arrownet v2?
It is not supported in arrownet v2.Encryption of line is not supported except connecting to interface system of JASDEC.For more details about encryption of J... Show Details
- No：5661
- Updated Date：2019/02/28 09:00