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- Application & System Support > J-GATE3.0 > Miscellaneous
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ Miscellaneous ]
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[J-GATE3.0]How to login to the System Documents Site.
Please visit the following URL and login by entering account and password. [System Documents Site] URL : https://faqsd.jpx.co.jp/?site_domain=en_applicat... Show Details
- No：15392
- Updated Date：2023/01/23 15:57
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[J-GATE3.0] What are the overview and contract specifications for each product?
Please refer to URL below for overview and contract specifications for each product. [List of Products] URL: https://www.jpx.co.jp/english/derivatives/prod... Show Details
- No：10881
- Updated Date：2021/03/31 12:39
- Modified on：2023/01/17 13:49
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[J-GATE3.0]How to initialize password of LoginIDs?
Please download "J-GATE3.0_Password_Reset_Unlock_Application" from the System Documents Site , fill in the required information on the form, and send it ... Show Details
- No：10516
- Updated Date：2021/03/02 15:02
- Modified on：2023/01/18 16:11
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[J-GATE3.0] Please explain about the tick size.
Tick size is the price value in placing orders, and it is set for each product. Tick size for each product can be acquired by DQ122 (Request for acquiri... Show Details
- No：10910
- Updated Date：2021/03/31 12:40
- Modified on：2023/01/17 13:23
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[J-GATE3.0] What are the application procedures if we wish to be designated as a Market Maker Pro...
A trading participant who wishes to be designated as a market maker shall submit the prescribed "Application Form for Market Maker" to OSE via the dedicated ... Show Details
- No：17244
- Updated Date：2024/02/20 08:13
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[J-GATE3.0] What are trade halt and trade halt (suspend)?
Trade halt is a restriction which restricts the order acceptance for specific series or underlying based on the exchange's judgment of necessity. However, t... Show Details
- No：17246
- Updated Date：2024/02/20 08:14
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[J-GATE3.0] What is the [Application for Participation in Derivatives Holiday Trading]?
[Application for Participation in Derivatives Holiday Trading] is applicable to the non-Holiday Trading participant (a participant is usually set as non-Holi... Show Details
- No：13838
- Updated Date：2022/06/24 10:23
- Modified on：2023/03/03 17:09
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[J-GATE3.0]Please explain about SQ value of Nikkei 225 Futures.
Please refer to JPX website as below. [Final Settlement Prices] URL: https://www.jpx.co.jp/english/markets/derivatives/special-quotation/index.html Show Details
- No：10650
- Updated Date：2021/03/11 17:06
- Modified on：2023/01/17 12:41
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RNP is an index that was developed by Russell Investments and Nomura Securities Co., Ltd. RNP is a benchmark index suited for passive investment strategies. Show Details
- No：13579
- Updated Date：2022/04/28 15:50
- Modified on：2023/01/17 14:55
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[J-GATE3.0] What are the list of products that J-GATE handles?
Please refer to the JPX website listed below. URL: https://www.jpx.co.jp/english/derivatives/products/list/index.html Show Details
- No：10734
- Updated Date：2021/03/17 14:29
- Modified on：2023/01/17 12:30
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