Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
Sign In
Info&News
- 2021/05/31 09:00 The new FAQ has b...
Keyword Search
Frequently Referenced FAQ
FAQ within [ ITCH ]
-
[J-GATE3.0]Where can I find the Connectivity Manual/Specifications for ITCH?
The ITCH Connectivity Manual can be downloaded from System Documents Site. [System Documents] - [J-GATE] - [J-GATE3.0] - [Connection Specifications/Guidel... Show Details
- No：10673
- Updated Date：2021/03/17 14:12
-
[J-GATE3.0]Please inform us about Multicast Group of ITCH.
Multicast Group of ITCH is from MCG0001 to MCG0008. For more details, please refer to J-GATE3.0 ITCH Connectivity Manual "4.2 Communication specifi... Show Details
- No：10687
- Updated Date：2021/03/17 14:14
-
[J-GATE3.0]When should GLIMPSE be used?
As for GLIMPSE, we assume there are cases where ITCH cannot be connected to for extended periods due to participant system failures, etc. Perform the failu... Show Details
- No：10502
- Updated Date：2021/03/02 14:15
-
[J-GATE3.0]Please tell us where to connect to ITCH.
Regarding the Production Environment, this is described in J-GATE3.0 ITCH Connectivity Manual "4.2.3 IP Address / Port Numbers". Regarding the Test Environme... Show Details
- No：10498
- Updated Date：2021/03/02 14:15
-
[J-GATE3.0]Is it possible to get data by Rewind and Glimps on Line 2 while requesting Rewind and ...
It is possible to do this as there is no restriction. Please be reminded, however, that "Rewind" and "Glimps" are the functions to be used in the case of in... Show Details
- No：10890
- Updated Date：2021/03/31 12:40
-
[J-GATE3.0]Please explain us about purpose and condition for use of GLIMPSE.
This is the function that ITCH users want only latest data (snapshot information) rather than all datain the case that they cannot get multicast information ... Show Details
- No：10792
- Updated Date：2021/03/24 09:12
-
[J-GATE3.0]Is it possible to connect to the ITCH server (say 10.18.6.1) from multiple IP addresse...
Yes, it is possible to connect. Show Details
- No：10790
- Updated Date：2021/03/24 09:12
-
[J-GATE3.0]How to request re-send in ITCH ? Is it necessary to set Sequence Number ?
Please set both the first Sequence Number of re-send and the number of data messages to request. This is described in "4.3.3.Resend Procedure" of ITCH Conne... Show Details
- No：10787
- Updated Date：2021/03/24 09:12
-
[J-GATE3.0]Please explain the purpose and condition for use of REWIND.
For an example, in case where multicast information cannot be received for some time as a result of a system failure and the user would like only the latest ... Show Details
- No：10677
- Updated Date：2021/03/17 14:12
-
[J-GATE3.0]Please let us know how to check the priority of order
You can check the priority of order by "Order Book Position" on ITCHI's A tag. Show Details
- No：10661
- Updated Date：2021/03/17 14:09