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- Application & System Support > J-GATE3.0
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Info&News
- 2026/09/24 09:00 The new FAQ has been updated !
- 2025/12/04 16:00 Notice Regarding Change of Login Method for the System Documents Site
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Frequently Referenced FAQ
FAQ within [ J-GATE3.0 ]
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[J-GATE3.0] What is the connection method with J-GATE (Derivatives trading system)?
・Trading related connectivity method There are 2 connectivity methods for Trading Participants to connect to J-GATE in order to perform trading, one is by u... Show Details
- No：17114
- Updated Date：2023/12/26 15:28
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[J-GATE3.0]How to retrieve the Connectivity Manual/Specifications for ITCH?
The ITCH Connectivity Manual can be downloaded from System Documents Site as below. [System Documents Site] URL: https://faqsd.jpx.co.jp/?site_doma... Show Details
- No：10673
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:14
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[J-GATE3.0]How to obtain J-GATE manual/specifications.
"J-GATE3.0_Connectivity_Manual_Commonalities_part" and "J-GATE3.0_Connectivity_Manual_Business_Message_part" from the System Documents Site. [System... Show Details
- No：10674
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:15
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[J-GATE3.0] What are trade halt and trade halt (suspend)?
Trade halt is a restriction which restricts the order acceptance for specific series or underlying based on the exchange's judgment of necessity. However, t... Show Details
- No：17246
- Updated Date：2024/02/20 08:14
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[J-GATE3.0] What is Holiday Trading?
Holiday Trading is conducted on all holidays excluding Saturdays, Sundays, January 1st along with days in which the Exchange deems necessary for system opera... Show Details
- No：13581
- Updated Date：2022/04/28 15:51
- Modified on：2023/01/17 14:57
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[J-GATE3.0] What are the application procedures if we wish to be designated as a Market Maker Pro...
A trading participant who wishes to be designated as a market maker shall submit the prescribed "Application Form for Market Maker" to OSE via the dedicated ... Show Details
- No：17244
- Updated Date：2024/02/20 08:13
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[J-GATE3.0] What is API for J-GATE?
API for J-GATE defines as a tool between users and J-GATE, which is [Open Application Programming Interface] provided by Nasdaq Technology AB. For more deta... Show Details
- No：10809
- Updated Date：2021/03/24 09:13
- Modified on：2023/01/17 13:54
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[J-GATE3.0] What is the configuration unit for MMP (Market Maker Protection)?
MMP configuration is made on each underlying. Since MMP triggering products within an underlying and minimum volume of quantity_protection_q and delta_prote... Show Details
- No：17116
- Updated Date：2023/12/26 15:29
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[J-GATE3.0] What is the underlying of NIKKEI 225 Index MINI Futures ?
It is “225M”. For details, please refer to J-GATE3.0 Connectivity Manual [Buesiness_Message_part] Appendix "3.10.6-1_Underlying Asset List". Show Details
- No：10842
- Updated Date：2021/03/24 16:39
- Modified on：2023/01/17 11:43
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[J-GATE3.0]Please let us know how to check the priority of placed orders.
Priority of placed orders can be confirmed by "Order Book Position" on A tag (New order tag) in ITCH. Show Details
- No：10661
- Updated Date：2021/03/17 14:09
- Modified on：2023/01/17 11:56
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