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TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ ITCH ]
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[J-GATE3.0] How to request resend in ITCH. Are Sequence Number required?
Please refer to “4.3.3 Resend procedure” of “J-GATE3.0_ITCH_Connectivity_Manual”. Please be informed that to request resend, “first sequence number being re... Show Details
- No：10787
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 08:44
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[J-GATE3.0] Is it possible to connect to the ITCH server from multiple IP addresses (4th octet is...
Yes, it is possible. Show Details
- No：10790
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:32
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[J-GATE3.0] Please explain the purpose and condition for the use of GLIMPSE.
This is a function used to obtain only the most recent data (should not be used to obtain all messages prior) after a failure which prevented multicast data ... Show Details
- No：10792
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:34
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[J-GATE3.0] What value is set for Second in ITCH tag T(seconds tag)? Also, what value is set for ...
For Second in ITCH tag T(seconds tag), UNIX time (Elapsed time from January 1st, 1970, 0:0:0 UTC (=UNIX epoch)) is set by seconds. For Timestamp-Nanosecon... Show Details
- No：10531
- Updated Date：2021/03/17 14:08
- Modified on：2023/01/18 17:30
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[J-GATE3.0]Please let us know how to check the priority of placed orders.
Priority of placed orders can be confirmed by "Order Book Position" on A tag (New order tag) in ITCH. Show Details
- No：10661
- Updated Date：2021/03/17 14:09
- Modified on：2023/01/17 11:56
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[J-GATE3.0] Is it possible to acquire Rewind and Glimpse from ITCH server 1 and 2 in parallel?
Since there are no restrictions, data can be acquired without a problem. However, please take note that Rewind and Glimpse should only be used during a fail... Show Details
- No：10890
- Updated Date：2021/03/31 12:40
- Modified on：2023/01/17 09:31
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[J-GATE3.0] In [Table_4.4.5-2 Login acceptance packet] on J-GATE3.0 ITCH Connectivity Manual, it ...
The details of this field is not disclosed on the specification manual provided from the package vendor. In addition, the information in this field is not n... Show Details
- No：10529
- Updated Date：2021/03/11 16:55
- Modified on：2023/01/23 12:22
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[J-GATE3.0]Is it possible to have ITCH sample data provided?
Please be informed that ITCH sample data can be provided. For details, please contact JPX Service Desk (J-GATE) j-gate3@jpx.co.jp. Show Details
- No：10565
- Updated Date：2021/03/11 16:59
- Modified on：2023/01/18 16:15
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[J-GATE3.0]The same Order book ID which was used for the series in the past is re-assigned to a c...
The same Order book ID which was used for the series in the past may be re-assigned. For example, an Order book ID from a series having expired may be a... Show Details
- No：10656
- Updated Date：2021/03/17 14:08
- Modified on：2023/01/19 09:47
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[J-GATE3.0] What is tag P (Price notification tag) on J-GATE3.0?
The price notification in executing combination series is not disseminated in J-GATE3.0. Hence, tag P(Price notification tag) is not disseminated. Show Details
- No：15361
- Updated Date：2023/01/23 15:44
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