- Application & System Support > J-GATE3.0 > ITCH
Application & System Support
Contacts for JPX Service Desk
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ ITCH ]
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[J-GATE3.0]Please explain the purpose and condition for use of REWIND.
This is the function to receive the lost packet by sending a resend request to the ITCH server for recovery if the loss of a UDP multicast packet or particip... Show Details
- No：10677
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:36
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[J-GATE3.0] How to request resend in ITCH. Are Sequence Number required?
Please refer to “4.3.3 Resend procedure” of “J-GATE3.0_ITCH_Connectivity_Manual”. Please be informed that to request resend, “first sequence number being re... Show Details
- No：10787
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 08:44
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[J-GATE3.0] Is it possible to connect to the ITCH server from multiple IP addresses (4th octet is...
Yes, it is possible. Show Details
- No：10790
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:32
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[J-GATE3.0] Please explain the purpose and condition for the use of GLIMPSE.
This is a function used to obtain only the most recent data (should not be used to obtain all messages prior) after a failure which prevented multicast data ... Show Details
- No：10792
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:34
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[J-GATE3.0] Will 1 line be sufficient to retrieve ITCH?
As a backup during failure, ITCH disseminates the same information from two servers at all times. In order to prepare for failure, we recommend using two li... Show Details
- No：10500
- Updated Date：2021/03/02 14:15
- Modified on：2023/01/17 07:16
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[J-GATE3.0] What value is set for Second in ITCH tag T(seconds tag)? Also, what value is set for ...
For Second in ITCH tag T(seconds tag), UNIX time (Elapsed time from January 1st, 1970, 0:0:0 UTC (=UNIX epoch)) is set by seconds. For Timestamp-Nanosecon... Show Details
- No：10531
- Updated Date：2021/03/17 14:08
- Modified on：2023/01/18 17:30
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[J-GATE3.0]Please let us know how to check the priority of placed orders.
Priority of placed orders can be confirmed by "Order Book Position" on A tag (New order tag) in ITCH. Show Details
- No：10661
- Updated Date：2021/03/17 14:09
- Modified on：2023/01/17 11:56
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[J-GATE3.0]What information can be retrieved with ITCH? Are retrievable information different fro...
ITCH provides all price information, series information, session information etc. Four Prices (High, Low, Open, Last/Close), index price, reference price an... Show Details
- No：10496
- Updated Date：2021/03/02 14:14
- Modified on：2023/01/17 07:15
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[J-GATE3.0]The same Order book ID which was used for the series in the past is re-assigned to a c...
The same Order book ID which was used for the series in the past may be re-assigned. For example, an Order book ID from a series having expired may be a... Show Details
- No：10656
- Updated Date：2021/03/17 14:08
- Modified on：2023/01/19 09:47
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[J-GATE3.0] Is it possible to acquire Rewind and Glimpse from ITCH server 1 and 2 in parallel?
Since there are no restrictions, data can be acquired without a problem. However, please take note that Rewind and Glimpse should only be used during a fail... Show Details
- No：10890
- Updated Date：2021/03/31 12:40
- Modified on：2023/01/17 09:31
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