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- Application & System Support > J-GATE3.0 > TradeGuard
Application & System Support
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TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ TradeGuard ]
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[J-GATE3.0]What functions are mandatory to be set in TradeGuard?
Functions related to Hard Limit is mandatory to be set. Specifically the items below: 1. PTLG and Trading User 2. Tradeable 3. Max Size 4. Restricted In... Show Details
- No：10536
- Updated Date：2021/03/31 12:41
- Modified on：2023/01/17 07:25
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[J-GATE3.0] What is the connective destination of TradeGuard?
The address of TradeGuard launch page is provided by Exchange when a Login ID is issued. The address can be found in a CSV file in arrowface. The ad... Show Details
- No：10541
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 08:26
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[J-GATE3.0]Are there Hardware and Software requirements to use TradeGuard GUI?
In order to use TradeGuard (GUI), the requirements below must be fulfilled. Pay special attention that Java (Open JDK 11 (java11)) must be installed to the ... Show Details
- No：10535
- Updated Date：2021/03/11 16:56
- Modified on：2026/03/11 15:30
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[J-GATE3.0]How the value in the field for Total Buy and Total Sell in TradeGuard is calculated?
The value of Total Buy is calculated by adding Traded Bought to Open Buy, and the value of Total Sell is calculated by adding Traded Sold to Open Sell, which... Show Details
- No：10666
- Updated Date：2021/03/17 14:10
- Modified on：2023/01/17 12:36
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[J-GATE3.0] Does limit set in TradeGuard also apply to J-NET trading?
TradeGuard limit does not apply to J-NET trading. For an example, functions below do not apply: -Restricted Instruments -Stopping new order from P... Show Details
- No：10690
- Updated Date：2021/03/17 14:27
- Modified on：2023/01/17 08:17
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[J-GATE3.0] Is it mandatory to register MMP user to PTLG?
Same as the Market Information user, since MMP user are not able to place orders, it is not mandatory to register to PTLG. Show Details
- No：10608
- Updated Date：2021/03/11 17:04
- Modified on：2023/01/17 09:43
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[J-GATE3.0]What is the required circuit for using TradeGuard?
Use of arrownet v2 circuit is required. Please note that Internet connection cannot be used. Show Details
- No：10566
- Updated Date：2021/03/11 17:00
- Modified on：2023/01/17 07:18
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[J-GATE3.0]Is it possible to trade without Max Size (hard limit) setting on TradeGuard?
Max Size (hard limit) setting is required for trading on the production environment. However, trading is possible without the relevant settings on the test ... Show Details
- No：10538
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 07:26
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[J-GATE3.0]How many login IDs can we have for TradeGuard?
Please be informed that generally the maximum number of login IDs for a TradeGuard user is 20. Show Details
- No：10552
- Updated Date：2021/03/11 16:59
- Modified on：2023/01/17 07:21
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[J-GATE3.0]Is Order Rate Limit counting the number of orders per 1 second, as specified?
In the event that 1/10 of the set value is exceeded within tenth of a second, Order Rate Limit will be breached. However, it is not always calculated precis... Show Details
- No：10519
- Updated Date：2021/03/02 15:03
- Modified on：2023/01/17 07:27
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