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Email: servicedesk@jpx.co.jp
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English) 7:00 am - 6:30 pm on business days
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Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
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Frequently Referenced FAQ
FAQ within [ TradeGuard ]
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[J-GATE3.0] The message "ACCOUNT_BREACH_MAX_SIZE = -850010 [Account has breached the MAX SIZE pre...
Since the quantity of the order exceeded the max size for quantity per order, please divide the order so that the quantity is under max size. Show Details
- No：10515
- Updated Date：2021/03/02 15:02
- Modified on：2023/01/17 07:52
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[J-GATE3.0] How can we connect to TradeGuard.
Please refer to the documents below: -[Launching the Application] on [TradeGuard_User's_Guide] -[3.2 Launching the Application] on [TradeGuard_User's_Gui... Show Details
- No：12447
- Updated Date：2021/10/28 11:23
- Modified on：2023/01/17 14:53
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[J-GATE3.0] Does limit set in TradeGuard also apply to J-NET trading?
TradeGuard limit does not apply to J-NET trading. For an example, functions below do not apply: -Restricted Instruments -Stopping new order from P... Show Details
- No：10690
- Updated Date：2021/03/17 14:27
- Modified on：2023/01/17 08:17
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[J-GATE3.0]When the Current Consumption will be reset in TradeGuard?
The Current Consumption will be reset at the time of Trading day transition(day_end). Show Details
- No：10758
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 13:08
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[J-GATE3.0]What is the difference between "Hard Block" and "MAX Size"?
"Hard Block"(Order Reception Restrictions) is a function that rejects orders with quantity beyond the threshold set by the Exchange. This is applied to ... Show Details
- No：10730
- Updated Date：2021/03/17 14:31
- Modified on：2023/01/17 08:41
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[J-GATE3.0]Is the settings for MAX size valid regardless of the login status of TradeGuard?
MAX size settings is valid regardless of the login status of TradeGuard. Show Details
- No：10682
- Updated Date：2021/03/17 14:13
- Modified on：2023/01/17 10:23
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[J-GATE3.0] Is there a list of "Instrument type" and "Instrument class" for TradeGuard?
For TradeGuard's product codes ("Instrument class" and "Instrument type"), please refer to "Appendix_TradeGuard_User's_Guide_Supplement" in the TradeGuard_Us... Show Details
- No：16799
- Updated Date：2023/09/15 11:40
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[J-GATE3.0] What is TradeGuard?
TradeGuard monitors orders from the trading participant before they are accepted by the exchange and automatically rejects new orders if they exceed certain ... Show Details
- No：16197
- Updated Date：2023/05/17 14:11
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[J-GATE3.0]Who will get the information of BO5 (Order reception and result notice) if the user im...
BO5 (Order reception and result notice) regarding the canceled order will be disseminated to a sponsoring sub-participant and the sub-participant whose order... Show Details
- No：15391
- Updated Date：2023/01/23 15:57
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[J-GATE3.0] How to prevent orders from Login ID that is no longer used.
In order to prevent orders from being placed by a Login ID that is no longer used, Manual Block function can be set from TradeGuard. For details, please r... Show Details
- No：15388
- Updated Date：2023/01/23 15:57
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