- Application & System Support > J-GATE3.0 > TradeGuard
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TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ TradeGuard ]
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[J-GATE3.0] What is the reason for the behavior in which “!” appeared in front of a series in the...
The relevant behavior occurs when both intraday and next day changes are made at the same time. Intraday changes cannot be made when next day changes have... Show Details
- No：10689
- Updated Date：2021/03/17 14:27
- Modified on：2023/01/23 12:23
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[J-GATE3.0] Would an error occur if a login ID for a TradeGuard user is set under PTLG (Pre-Trade...
In case where a login ID of TradeGuard user is set under PTLG (Pre-Trade Limits Group), when the user logs into TradeGuard using the relevant login ID, Trade... Show Details
- No：10791
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 09:33
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[J-GATE3.0] TradeGuard (GUI) is currently displayed in English. Is there any plan to support Japa...
There are currently no plans to support Japanese. Show Details
- No：10511
- Updated Date：2021/03/02 15:01
- Modified on：2023/01/18 16:38
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[J-GATE3.0] Is there functional difference between TradeGuard (GUI) and TradeGuard (API)?
TradeGuard (API) does not support the functions below: 1. Current Consumption Tab 2. Order Rate Limit setting (For Order Rate Limit, only TradeGuard... Show Details
- No：10520
- Updated Date：2021/03/31 12:41
- Modified on：2023/01/18 16:33
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[J-GATE3.0] When both Instrument Class and Instrument Type is set in max size on TradeGuard, whic...
There is no priority between Instrument Class and Instrument Type. If both Instrument Class and Instrument Type is set in max size, the limit with smaller v... Show Details
- No：10672
- Updated Date：2021/03/17 14:11
- Modified on：2023/01/17 09:13
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[J-GATE3.0] What is the Manual Block function in TradeGuard?
Manual Block is a function which restricts Login ID under PTLG from placing new and altering orders. Manual Block can be placed in effect in PTLG level. In... Show Details
- No：10858
- Updated Date：2021/05/25 15:41
- Modified on：2023/01/17 14:44
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[J-GATE3.0]Is the TradeGuard GUI login ID password the same as the TradeGuard API password?
Yes, the same password is assigned. Show Details
- No：10652
- Updated Date：2021/03/11 17:07
- Modified on：2023/01/17 12:42
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[J-GATE3.0] When adding/deleting login ID to PTLG (Pre-Trade Limit Group), changes on TradeGuard ...
For both TradeGuard (GUI) and TradeGuard (API), setting changes of adding/deleting login ID will be applied on following business day. Show Details
- No：10675
- Updated Date：2021/03/17 14:12
- Modified on：2023/01/17 09:34
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[J-GATE3.0] In order for TradeGuard PTLG settings to be reflected to the holiday test environment...
In order for TradeGuard PTLG (Pre-Trade Limit Group) settings to be reflected to the holiday test environment, PTLG (Pre-Trade Limit Group) setting needs to ... Show Details
- No：10851
- Updated Date：2021/03/31 12:37
- Modified on：2023/01/23 12:30
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[J-GATE3.0] What is the connective destination of TradeGuard?
The address of TradeGuard launch page is provided by Exchange when a Login ID is issued. The address can be found in a CSV file in arrowface. The ad... Show Details
- No：10541
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 08:26
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