JPX Market Innovation & Research / Japan Exchange Group
- Application & System Support > J-GATE3.0 > TradeGuard
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Email: servicedesk@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
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TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ TradeGuard ]
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[J-GATE3.0] Is it mandatory to register MMP user to PTLG?
Same as the Market Information user, since MMP user are not able to place orders, it is not mandatory to register to PTLG. Show Details
- No：10608
- Updated Date：2021/03/11 17:04
- Modified on：2023/01/17 09:43
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[J-GATE3.0] What are numbers FUT1,2,3 for product in TradeGuard indicating?
The numbers 2 and 3 on FUT2 and FUT3 are difference of contract months of when Combination Series was created. For details, please refer to “Appendix_TradeG... Show Details
- No：10738
- Updated Date：2021/03/17 14:30
- Modified on：2023/01/17 13:07
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[J-GATE3.0]Is it possible to trade without Max Size (hard limit) setting on TradeGuard?
Max Size (hard limit) setting is required for trading on the production environment. However, trading is possible without the relevant settings on the test ... Show Details
- No：10538
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/17 07:26
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[J-GATE3.0] Is there a case that orders can be sent although Order rate limit (Limit for number o...
Order Rate Limit is Breached when a tenth of the set Limit is exceeded within a tenth of a second. However, it is not always calculated precisely every te... Show Details
- No：10630
- Updated Date：2021/03/11 17:05
- Modified on：2023/01/17 12:00
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[J-GATE3.0]Is the TradeGuard GUI login ID password the same as the TradeGuard API password?
Yes, the same password is assigned. Show Details
- No：10652
- Updated Date：2021/03/11 17:07
- Modified on：2023/01/17 12:42
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[J-GATE3.0] Is there a function that copies existing setting on TradeGuard?
The setting can be copied by uploading CSV file that is output from TradeGuard. Please note that Intraday Changes and Next Day Changes would be applied di... Show Details
- No：10859
- Updated Date：2021/03/31 12:38
- Modified on：2023/01/17 12:44
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[J-GATE3.0] Regarding “Importing limits” on TradeGuard, please explain how to set upper limit val...
Setting new trading risk upper limit value for MAX Size and current upper limit value for others to the CSV file, then importing the CSV file to TradeGuard a... Show Details
- No：10631
- Updated Date：2021/03/11 17:05
- Modified on：2023/01/23 12:30
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[J-GATE3.0]When the Current Consumption will be reset in TradeGuard?
The Current Consumption will be reset at the time of Trading day transition(day_end). Show Details
- No：10758
- Updated Date：2021/03/24 09:12
- Modified on：2023/01/17 13:08
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[J-GATE3.0] Regarding TradeGuard setting, can multiple risk limit units (Quantity, Volume, Value)...
Multiple risk value units (Quantity, Volume, Value) cannot be set for Tradeable in the same PTLG (Pre-Trade Limits Group). For risk value unit, either Quant... Show Details
- No：10840
- Updated Date：2021/05/26 08:59
- Modified on：2023/01/17 13:42
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[J-GATE3.0] What to do when application for TradeGuard does not start.
If the application for TradeGuard does not start, please troubleshoot by referring to the documents below. -[Launching the Application - Troubleshoot - La... Show Details
- No：15375
- Updated Date：2023/01/23 15:55
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