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- Application & System Support > J-GATE3.0 > TradeGuard
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Email: servicedesk@jpx.co.jp
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English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
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Japanese) 24/7
English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
TEL: +81-50-3819-1076
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Info&News
- 2026/03/02 09:00 The new FAQ has been updated !
- 2026/03/02 09:00 The new FAQ has been uploaded !
- 2025/12/04 16:00 Notice Regarding Change of Login Method for the System Documents Site
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Frequently Referenced FAQ
FAQ within [ TradeGuard ]
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[J-GATE3.0] Does limit set in TradeGuard also apply to J-NET trading?
TradeGuard limit does not apply to J-NET trading. For an example, functions below do not apply: -Restricted Instruments -Stopping new order from P... Show Details
- No：10690
- Updated Date：2021/03/17 14:27
- Modified on：2023/01/17 08:17
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[J-GATE3.0] When can we download jar file for Trade Guard?
Jar file can be downloaded from the URL which will be notified after applying for a TradeGuard ID. Please note that download is only available during online... Show Details
- No：15362
- Updated Date：2023/01/23 15:44
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[J-GATE3.0] How to prevent orders from Login ID that is no longer used.
In order to prevent orders from being placed by a Login ID that is no longer used, Manual Block function can be set from TradeGuard. For details, please r... Show Details
- No：15388
- Updated Date：2023/01/23 15:57
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[J-GATE3.0] Can the user set the max size by themselves?
By using TradeGuard, participants are able to set the risk parameters of orders and executions. Show Details
- No：10695
- Updated Date：2021/03/17 14:28
- Modified on：2023/01/17 13:01
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[J-GATE3.0] Can we send orders without setting Trade Guard?
It is mandatory to set TradeGuard before sending orders. Show Details
- No：11827
- Updated Date：2021/07/30 14:34
- Modified on：2023/01/17 14:51
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[J-GATE3.0] What is the cause of the error code “-850012” on TradeGuard?
The relevant error is returned when the series which was ordered is not registered to PTLG (Pre-Trade Limit Groups). Please check the setting of PTLG. Show Details
- No：10635
- Updated Date：2021/03/11 17:05
- Modified on：2023/01/17 12:22
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[J-GATE3.0]What is the boundary between acceptance and rejection of orders in terms of Max size a...
1) For Max Size (Hard Limit), the order is accepted when the quantity or price per order is less than the upper limit set. The order is rejected when th... Show Details
- No：10539
- Updated Date：2021/03/11 16:56
- Modified on：2023/01/19 10:05
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[J-GATE3.0] What is TradeGuard?
TradeGuard monitors orders from the trading participant before they are accepted by the exchange and automatically rejects new orders if they exceed certain ... Show Details
- No：16197
- Updated Date：2023/05/17 14:11
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[J-GATE3.0] Is there a function that copies existing setting on TradeGuard?
The setting can be copied by uploading CSV file that is output from TradeGuard. Please note that Intraday Changes and Next Day Changes would be applied di... Show Details
- No：10859
- Updated Date：2021/03/31 12:38
- Modified on：2023/01/17 12:44
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[J-GATE3.0]What functions are mandatory to be set in TradeGuard?
Functions related to Hard Limit is mandatory to be set. Specifically the items below: 1. PTLG and Trading User 2. Tradeable 3. Max Size 4. Restricted In... Show Details
- No：10536
- Updated Date：2021/03/31 12:41
- Modified on：2023/01/17 07:25
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