Is it possible to connect with JASDEC by installing 3 arrownet lines(as the primary line, and the...
No, such configuration is not allowed to connect with JASDEC. Show Details
Is it possible to use both arrownet and ISDN line (Integrated Web System) at the same location in...
arrownet uses a unique VLAN for Production and Test environment respectively, and it is unable to divide a logical line into multiple logical bandwidth for e... Show Details
For connecting TFX, is it possible to have Redundant Composition by Active/Standby configuration?
It is possible to connect TFX by taking Active/Standby configuration. You can use the same IP with Active on Standby by marking on [User LAN Identical] when ... Show Details
Can we use arrownet-Global line service with AP3?
Yes, please refer to the JPX website about carriers offering arrownet-Global line service.URL: https://www.jpx.co.jp/english/systems/connectivity/03.html Show Details
Is it possible to have a Redundant Configuration with 3 locations which is AP2-AP3-AP4 (3 lines)?...
Only JPX SP is available.For the detail of composition, please refer to "arrownet v2 Guideline for NW Connection (Common)".As for the redundant methods (sele... Show Details
Available entry hours into the Co-location area on weekdays is limited to between 5:00pm and 11:0...
As for the Proximity area, the entry is permitted for 24/7/365. Show Details
Can users ask SD to check the setting of user's router configuration?
No. Service Desk (SD) does not provide such a service to check the setting of user's router configuration.Please see "Appendix 2. Example of Connection Confi... Show Details
When is the setting information for arrowhead virtual servers provided?
It takes about 3 weeks to issue configration after finalization of applications.The schedule could be change depend on application status. Show Details
For using FLEX in production environment, do users need to pass Business Communication Test?
When installing a new line, participating in arrownet Network Reachability Test is required as well as confirming normal receiving of multicast messages.Assu... Show Details
What are the PING IP addresses to check the network connectivity to TSE?
*For arrowhead and FLEXProduction Environment : 10.17.127.2 / 10.18.127.2Test Environment : 10.17.127.4*For the systems other than arrowhead & FLEXProduction... Show Details