We would like to execute Ping to IP address for Simplified Reachability Test. Is available time o...
You can execute Ping to IP address for Simplified Reachability Test for 24 hours/365 days. For avoiding high-load, please take care not to send much data and... Show Details
Is it possible to send a modify/cancel order during NCP? Or is it going to be detected as an error?
Users, besides, Trading (Admin), Terminal, Trading, and HFT Trading, is not allowed to modify/cancel order during NCP.However if there is a critical reason s... Show Details
Can users ask SD to check the setting of user's router configuration?
No. Service Desk (SD) does not provide such a service to check the setting of user's router configuration.Please see "Appendix 2. Example of Connection Confi... Show Details
When is it available (online start/end time) for users to login arrowhead in production environment?
Participant online time starts at 7:00am, and participant online time ends at 5:00pm.Please refrain from connecting or login on outside the online hours. Show Details
[arrowhead4.0] Is it necessary to submit an application to remove the virtual server and drop-cop...
TSE will undertake the deletion of the existing Virtual Server information upon the commencement of the new system. Consequently, the submission of an applic... Show Details
Is it possible to use both L1 Multicast Line and existing lines (CJM or CJW line) to receive mark...
There is no problem to keep redundancy by receiving Stream 1 (or Stream 2) data via L1 Multicast Line and subscribe Stream 2 (or Stream 1) data via other Int... Show Details
What are the conditions to apply for the Pair Price (Pair Discount) on L1 Multicast Line in JPX C...
To apply for the Pair Price on L1 Multicast Line, the applications for L1 Multicast Line for FLEX and L1 Multicast Line for ITCH must be submitted as a pair ... Show Details
I would like to know how to add arrowhead virtual servers.
It is necessary to submit an application via arrowface.After logging in arrowface, in the "Production" case, click [Application Form List] and select [Applic... Show Details
We would like to add arrowhead virtual server. After submitting an application, how long does it ...
Regarding arrowhead Virtual Server application, the application and the approval of the TSE are required at least 4 business days before the date of work by ... Show Details
What are the types of the Maximum Number of Upstream Messages for arrowhead Virtual Servers?
In arrowhead, the maximum number of upstream messages is set according to the 3 groups below. A Trading Participant should select one of the groups for each ... Show Details
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