- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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Frequently Referenced FAQ
FAQ within [ Application FAQ ]
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What are the types of the Maximum Number of Upstream Messages for arrowhead Virtual Servers?
In arrowhead, the maximum number of upstream messages is set according to the 3 groups below. A Trading Participant should select one of the groups for each ... Show Details
- No：4364
- Updated Date：2019/12/23 09:00
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Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usag...
[arrowhead/ToSTNeT (Production)] You can check the Trading Participation Fees (PDF) on JPX website. It also includes a price list of per Virtual Server fee... Show Details
- No：172
- Updated Date：2019/12/23 09:00
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We want to know Daily Price Limits in arrowhead.
Please refer to JPX website which shows Daily Price Limits in arrowhead.URL: https://www.jpx.co.jp/english/equities/trading/domestic/06.html Show Details
- No：7932
- Updated Date：2019/12/02 09:00
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We want to know system performance in arrowhead.
Please refer to JPX website which shows system performance in arrowhead.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
- No：7931
- Updated Date：2019/12/02 09:00
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We want our conpany name to list on "List of ISVs" in arrowhead and J-GATE.
Please refer to JPX website which shows "List of ISVs" and the procedure. - Equities Trading Services [Current system] URL: https://www.jpx.co.jp/englis... Show Details
- No：7405
- Updated Date：2019/09/30 09:00
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Can you tell me TOPIX current price?
We provide TOPIX current price on the JPX website.URL: https://www.jpx.co.jp/english/ Show Details
- No：6875
- Updated Date：2019/11/11 09:00
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Can you tell me JPX SD Contact?
The way to find JPX Service Desk (SD) Contact is as below.1. Please access the following URL.URL: https://faqsd.jpx.co.jp/?site_domain=en_application2. Click... Show Details
- No：6870
- Updated Date：2019/10/15 09:00
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For using ITCH in production environment, do users need to pass Business Connectivity Test?
When installing a new line, participating in arrownet Network Reachability Test is required as well as confirming normal receiving of multicast messages.Assu... Show Details
- No：6095
- Updated Date：2019/02/28 09:00
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For connecting TFX, is it possible to have Redundant Composition by Active/Standby configuration?
It is possible to connect TFX by taking Active/Standby configuration. You can use the same IP with Active on Standby by marking on [User LAN Identical] when ... Show Details
- No：788
- Updated Date：2019/02/28 09:00
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If there are network latency documents (carriers' sales papers NCOM, KDDI, Colt, SB, NTTE, and @T...
Please refer to the "Sales Paper" for carriers.Please download the above mentioned "Sales Paper" from System Documents Site.[NTT Communications Corporation (... Show Details
- No：765
- Updated Date：2019/10/15 09:00