- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/10/28 09:00 The new FAQ has b...
- 2019/10/28 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ Application FAQ ]
-
After the arrowface operation, does user still need to seal and post original document about Appl...
You do not have to seal the applications from arrowface, in principle. However, sealing and posting original document about Application forms for Proximity S... Show Details
- No：1043
- Updated Date：2019/02/28 09:00
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What is the network latency from AP3 (CC1, CC2) to JPX systems?
The latency based on actual performance is approximately 53 microseconds from CC2 and approximately 54 microseconds from CC1.*Measured one-way latency from a... Show Details
- No：764
- Updated Date：2019/02/28 09:00
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Is there any website or a price list of usage fee for arrowhead/ToSTNeT/FLEX, information on usa...
[arrowhead/ToSTNeT (Production)]The PDF documentation of Trading Participation Fees is available at JPX website.This documentation also includes price list o... Show Details
- No：172
- Updated Date：2019/09/24 09:00
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When is it available (online start/end time) for users to login arrowhead in production environment?
For the current system, it is available from 7:30am (beginning of the participant online time) to 5:00pm (end of the participant online time).After the upgra... Show Details
- No：162
- Updated Date：2019/09/24 09:00
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When changing the groups of Maximum Number of Upstream Virtual Server Messages, are the Virtual S...
The Virtual Server numbers, IP addresses and port numbers will not be changed.Since the port number on the TSE side (destination) will be changed, a connecti... Show Details
- No：161
- Updated Date：2019/09/24 09:00
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Is it possible to configure a redundant network combining Widearea Ethernet and Dedicated Ether l...
Yes, it is possible to have them as redundant. Show Details
- No：159
- Updated Date：2014/08/25 20:30
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The IP address range listed in the router configuration is too wide, so is blocking the unnecessa...
Please set them all up as listed in router configuration. Show Details
- No：154
- Updated Date：2019/02/28 09:00
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When would the configuration data (setting information) become available after applying for J-GAT...
In general, the configuration data for J-GATE User ID will be provided in 2-3 days after applying. Once the configuration data is ready, the notification wil... Show Details
- No：7771
- Updated Date：2019/10/28 09:00
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How can we find FAQ for arrowhead in Target?
Please see the following processes for arrowhead FAQ. [How to search] 1. Go to Target JPX site. URL: https://www.arrowgate.jp/fw/dfw/tsebpp/webxportal/t... Show Details
- No：7764
- Updated Date：2019/10/28 09:00
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We want to know the number of listed companies.
Please refer to JPX website which shows the number of listed companies.URL: https://www.jpx.co.jp/english/listing/co/index.html Show Details
- No：7576
- Updated Date：2019/09/30 09:00