What is the arrownet billing/payment scheme?

The invoice of the monthly usage fee (from the 1st of the month to the end of the month) is posted on the 5th business day of every month.The payment due dat... Show Details

When is the setting information for arrowhead virtual servers provided?

It takes about 3 weeks to issue configration after finalization of applications.The schedule could be change depend on application status. Show Details

When is the ToSTNeT setting information provided?

It takes about 3 weeks to issue the information after finalization of application.The schedule chould be change depend on application status. Show Details

How long does it take to get the setting information for Clearing (CMF)?

It takes about 1 week to issue before the starting date after finalization of application form on arrowface.The schedule could be changed depend on applicati... Show Details

Can users ask SD to check the setting of user's router configuration?

No. Service Desk (SD) does not provide such a service to check the setting of user's router configuration.Please see "Appendix 2. Example of Connection Confi... Show Details

Is it possible to consolidate Unicast and Multicast into a single internal connection line?

Yes, JPX Co-location provides the Unicast-Multicast shared Line as a choice of 1G or 10G internal connection lines.Separately, Unicast-Multicast shared Line ... Show Details

Can we transfer market info. (FLEX) to Feed Handler in user's site through an external connection...

Yes, you can.Please equip a router or a L3 switch which can logically split the network traffic for connecting the internal lines in the Co-location rack. Show Details

There are 2 VLAN tags assigned for the arrownet v2 OB lines connecting between AP and user's site...

Yes, please set the same VLAN tag for each line at both ends. Show Details

Is it necessary to set a VLAN tag for the external connection on arrownet V2 line?

Yes, it is required to set a VLAN tag for the external connection on arrownet v2 line. Show Details

How long does it take to install a new internal connection line?

[Co-location]Usually it takes about 3 weeks after finarization of the application form on arrowface. Show Details