- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-550-815
*Charged Call
(*IP-phone: +81-50-3822-8900)
Email： j-gate3@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2021/10/04 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ Application FAQ ]
-
How do I confirm the login password for Target JSCC site?
If the group administrators of your company are present, please ask them to reset the password.If you do not know the group administrators, please send an em... Show Details
- No：11249
- Updated Date：2021/05/06 09:00
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When should I submit "ToSTNeT Virtual Servers Checklist for Production Operations"?
Although there is no application for ToSTNeT Virtual Servers Production Operation on arrowface, Submission of "ToSTNeT Virtual Server Checklist for Productio... Show Details
- No：7600
- Updated Date：2019/10/07 09:00
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Where can we find Connection Specifications/manual of Clearing System? (JSCC)
All are available at Target - JSCC site.After logging into Target - JSCC site and entering "書類をダウンロードする", please advance as below according to each document.... Show Details
- No：6097
- Updated Date：2019/10/15 09:00
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We turn off our internal LAN for work at our office. Is it necessary to request to monitor deacti...
Please request monitoring deactivation when there is influence on the port of user side's LAN of Network Termination Unit.Please request monitoring deactivat... Show Details
- No：5705
- Updated Date：2019/06/03 09:00
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Is there any change to Target (JPX site) usage fee because of adding a circuit?
Target usage fee does not change because of adding a line. Show Details
- No：5694
- Updated Date：2019/02/28 09:00
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Where is the location of each access point (AP) of arrownet?
Each access point (AP) is located as below.AP1 : IkebukuroAP2 : SaitamaAP3 : ToyosuAP4 : Osaka Show Details
- No：5667
- Updated Date：2019/10/21 09:00
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We would like to know about the cost of JPX Co-Location Service. How can we find Price List (JPX ...
Price List (JPX Co-Location Service) can be found at System Documents Site.[System Documents Site] System Documents > Co-Location > Guidelines/Price Re... Show Details
- No：4366
- Updated Date：2019/02/28 09:00
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Does the Clearing System CMF Web need to be connected to the internet environment? Do I need to a...
No. CMF Web does not have to connect with Internet environment. JPX and Clearing participants continue business by using dedicated lines via arrownet. Theref... Show Details
- No：3976
- Updated Date：2021/08/30 09:00
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How can we find invoice for arrownet/JPX Co-Location? (Target)
You can find invoices by login to Target, using Target ID for viewing invoices. In case you don't have Target ID for viewing invoices, you can apply for a ne... Show Details
- No：3590
- Updated Date：2020/06/01 09:00
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Is there any price list/fees which arrownet v2 connectivity services are described?
arrownet Price List is listed on System Documents Site. [System Documents Site] URL: https://faqsd.jpx.co.jp/faq/show/2097?site_domain=en_system_document... Show Details
- No：3361
- Updated Date：2019/10/15 09:00