- Application & System Support > Application FAQ
Application & System Support
Online Inquiry
(application procedure)
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
(arrownet support)
TEL： +81-50-3819-1030
Email： arrownet_support@jpx.co.jp
(arrowhead/ToSTNeT)
TEL： +81-50-3822-8882
Email： arrowhead@jpx.co.jp
TEL： 0570-005-554
*Charged Call
(*IP-phone: +81-50-3819-1140)
Email： j-gate@jpx.co.jp
TEL： 0570-064-054
*Charged Call
(*IP-phone: +81-50-3819-1070)
Email： servicedesk@jpx.co.jp
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- 2019/10/28 09:00 The new FAQ has b...
- 2019/10/28 09:00 The new FAQ has b...
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Frequently Referenced FAQ
FAQ within [ Application FAQ ]
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According to the launch of arrowface, what did change in application procedures?
According to the launch of arrowface, procedures has been changed as follows. - Applications related to arrownet and JPX Co-location are applied through a... Show Details
- No：1103
- Updated Date：2016/12/19 09:00
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If there are network latency documents (carriers' sales papers NCOM, KDDI, Colt, SB, NTTE, and @T...
Please refer to the "Sales Paper" for carriers.Please download the above mentioned "Sales Paper" from System Documents Site.[NTT Communications Corporation (... Show Details
- No：765
- Updated Date：2019/10/15 09:00
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What is the address of Proximity Ikebukuro Data Center?
6th Floor, 3-21-8, Higashi-Ikebukuro, Toshima-ku, Tokyo, 170-0013, Japan The address is also specified in "Proximity Service Guide, 2.2 Location of the Serv... Show Details
- No：596
- Updated Date：2014/09/25 14:30
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When would the configuration data (setting information) become available after applying for Sub P...
In general, the configuration data for Sub Participant Code will be provided in 2-3 days after applying. Once the configuration data is ready, the notificati... Show Details
- No：7770
- Updated Date：2019/10/28 09:00
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We want to know Tick Size in arrowhead.
Please refer to JPX website which shows Tick Size in arrowhead.URL: https://www.jpx.co.jp/english/equities/trading/domestic/07.html Show Details
- No：7766
- Updated Date：2019/10/28 09:00
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We want to know what Foreign Stocks is.
Please refer to JPX website which shows Foreign Stocks.URL: https://www.jpx.co.jp/english/equities/products/foreign/index.html Show Details
- No：7408
- Updated Date：2019/11/11 09:00
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We want to know what REITs is.
Please refer to JPX website which shows REITs.URL: https://www.jpx.co.jp/english/equities/products/reits/index.html Show Details
- No：7406
- Updated Date：2019/11/11 09:00
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We want to know TSE market structure.
Please refer to the JPX website which shows TSE market structure.URL: https://www.jpx.co.jp/english/equities/listing-on-tse/new/basic/index.html Show Details
- No：7205
- Updated Date：2019/11/11 09:00
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I would like to know arrowhead features (e.g. processing capabilities, function).
Regarding arrowhead, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/systems/equities-trading/01.html Show Details
- No：6487
- Updated Date：2019/11/11 09:00
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I would like to know necessary agreement with TSE, application for using FLEX.
Regarding necessary agreement with TSE, application for using FLEX, please view the announcement on the JPX website.URL: https://www.jpx.co.jp/english/market... Show Details
- No：6486
- Updated Date：2019/11/11 09:00