Which communication test is required for the line to start using?

After line installed, please carry out arrownet Network Reachability Test to confirm that user premises and each Service Provider (SP) is connected. Once it... Show Details

How much does it cost for using TCP backup address?

It is provided free of charge. Show Details

Is arrownet service available 24/7? Also, are devices & lines within the carrier network monitored?

Yes. arrownet provides the service 24 hours a day/7 days a week/365 days a year.All-year non-stop failure monitoring of arrownet, devices & lines within the ... Show Details

How long does it take to get arrownet line services ready after submitting the application? Are ...

It takes the following days as below depends on application contents after finalization of an application form on arrowface. In addition, it takes about 1 we... Show Details

Does JPX provide users with router/L3SW other than ONU?

JPX provides neither router nor L3SW.Users need to prepare the network devices on the user-side up to the ONU. Show Details

Please tell us what steps are taken at the arrownet Network Reachability Test for each SP (JPX, J...

Testing items vary with the SP being connected.[JPX]- PING test from arrownet monitoring system to user's router WAN address.- Confirmation of BGP Peer estab... Show Details

When relocating lines (moving ONU) in the same floor of the same building, does it any cost?

career ONU is relocated along with the line move, relocation fee is charged.career ONU stays the same point, the user's router which connects to ONU is reloc... Show Details

Is the arrownet line fee for the first month charged at a per diem fee?

For arrownet Basic fee (Physical line) and Co-location external connection line fee, it will occur from 1st the month following the day of the line opening d... Show Details

Is there also any recommended router or L3SW about other Service Provider (SP) just like JASDEC?

JASDEC allows only a compatible device to connect, but TSE does not recommend any specific router or L3SW about other SP.For further information about a comp... Show Details

The IP address range listed in the router configuration is too wide, so is blocking the unnecessa...

Please set them all up as listed in router configuration. Show Details