Which communication test is required for the line to start using?

After line installed, please carry out arrownet Network Reachability Test to confirm that user premises and each Service Provider (SP) is connected. Once it... Show Details

Is there a penalty fee for the cancelation of the lines?

There will be no penalty fee for the lines which have been used more than one year. When cancelled with the period of use less than one year, the penalty fe... Show Details

Is tax included in the quotation amount?

No. Tax is not included. Show Details

Is arrownet service available 24/7? Also, are devices & lines within the carrier network monitored?

Yes. arrownet provides the service 24 hours a day/7 days a week/365 days a year.All-year non-stop failure monitoring of arrownet, devices & lines within the ... Show Details

How long does it take to get arrownet line services ready after submitting the application? Are ...

It takes the following days as below depends on application contents after finalization of an application form on arrowface. In addition, it takes about 1 we... Show Details

What is the bandwidth required for the JPX business systems?

Requirement bandwidth for JPX Business Systems, please refer to "arrownet v2 Guideline for Procedures Operations(JPX) - Appendix 2" published on System Docum... Show Details

Does JPX provide users with router/L3SW other than ONU?

JPX provides neither router nor L3SW.Users need to prepare the network devices on the user-side up to the ONU. Show Details

Please tell us what steps are taken at the arrownet Network Reachability Test for each SP (JPX, J...

Testing items vary with the SP being connected.[JPX]- PING test from arrownet monitoring system to user's router WAN address.- Confirmation of BGP Peer estab... Show Details

For each SP (JPX, JASDEC, TFX, and TOCOM), are there any documents (Guidelines/Specifications etc...

Please see the "arrownet v2 Guideline for Procedures/Operations" posted on System Documents Site. There are all guidelines available for each service provid... Show Details

For each SP (JPX, TOCOM, JASDEC, TFX), are there any documents (Guidelines/Specifications etc.) w...

Please see the "arrownet v2 Guidelines for NW Connection" posted on System Documents Site. There are all guidelines available for each service provider. ... Show Details