JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Online Inquiry

JPX Service Desk
 (application procedure)
Open Hours: Business day 9:00 am - 6:30 pm
TEL: 0570-064-054
            *Charged Call
  (*IP-phone: +81-50-3819-1070)
Email: servicedesk@jpx.co.jp
JPX Service Desk
 (arrownet support)
Open Hours: 24Hours
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
JPX Service Desk
 (arrowhead/ToSTNeT)
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
JPX Service Desk (J-GATE)
Open Hours: 24Hours
TEL: 0570-550-815
            *Charged Call
  (*IP-phone: +81-50-3822-8900)
Email: j-gate3@jpx.co.jp
JPX Service Desk (Clearing)
Open Hours: Business day 9:00 am - 5:00 pm
TEL: 0570-064-059
            *Charged Call
  (*IP-phone: +81-50-3819-1076)
Email: servicedesk_clearing@jpx.co.jp
  • No : 10889
  • Updated Date : 2021/05/26 08:58
  • Print

[J-GATE3.0]Could you tell us the IP address for J-GATE connectivity confirmation and how to communicate?

Could you tell us the IP address for J-GATE connectivity confirmation and how to communicate?
Category : 

Answer

J-GATE 3.0 has a server that is placed to verify communication with the J-GATE Production environment and accordingly permits PING communication between a
client system and the server.
Below are connections of the server.
 
Communication server IP address : 10.18.16.225
 
PING communication is permitted any time.
The time when PING is not permitted will be notified beforehand.
 
Although, in the Production environment, the client system may neither use a PING command to communicate with a NG or TAP nor communicate under the
TELNET protocol, it may do so in the Test environment.
Attached file : 
Communication server.pdf

May I have your opinion?

Please provide your feedback below. This is for feedback only. You will not receive a response.