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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
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TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
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  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10890
  • Updated Date : 2021/03/31 12:40
  • Modified on : 2023/01/17 09:31
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[J-GATE3.0] Is it possible to acquire Rewind and Glimpse from ITCH server 1 and 2 in parallel?

Is it possible to acquire Rewind and Glimpse from ITCH server 1 and 2 in parallel?
Category : 

Answer

Since there are no restrictions, data can be acquired without a problem.
However, please take note that Rewind and Glimpse should only be used during a failure.

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