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Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 10914
  • Updated Date : 2021/04/28 15:15
  • Modified on : 2023/01/17 09:44
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[J-GATE3.0]How many IDs can we have for Admin Trading User?

How many IDs can we have for Admin Trading User ?
Category : 

Answer

One Trading Participant can own up to 2 Login IDs of Trading (Admin) user type. If 3 or more IDs are required, ask OSE individually.
Please note that J-GATE3.0 sets limitation in number to hold API Login IDs as below.
- One Sub-Participant can own up to 10 Login IDs of General/Trading/High Frequency user types in total.
- One Sub-Participant can own up to 20 Login IDs of Market Data user type.
- One End Investor(EI) can own up to 2 Login IDs of MMP user type.
- One Trading Participant can own up to 20 Login IDs of TradeGuard user type.
- One non-OUCH-using EI can own up to 100 Login IDs, and one OUCH-using EI up to 50 IDs. (Both exclude Market Data Users, MMP Users, AdminTrading Users and TradeGuard users).

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