JPX Service Desk
FAQ Site (Application FAQ / System Support FAQ)
  • Font Size
  • S
  • M
  • L

Contacts for JPX Service Desk

Application Procedure contact
Open Hours: Business day 9:00 am - 6:30 pm
TEL: +81-50-3819-1070
Email: servicedesk@jpx.co.jp
arrownet support contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3819-1030
Email: arrownet_support@jpx.co.jp
arrowhead/ToSTNeT contact
Open Hours: Business day 7:00 am - 6:30 pm
TEL: +81-50-3822-8882
Email: arrowhead@jpx.co.jp
J-GATE contact
Open Hours:
  Japanese) 24/7
  English) 7:00 am - 6:30 pm on business days
TEL: +81-50-3822-8900
Email: j-gate3@jpx.co.jp
Clearing contact
Open Hours: Business day 9:00 am - 5:00 pm
TEL: +81-50-3819-1076
Email: servicedesk_clearing@jpx.co.jp
  • No : 149
  • Updated Date : 2024/08/26 09:00
  • Print

Is there also any recommended router or L3SW about other Service Provider (SP) just like JASDEC?

Is there also any recommended router or L3SW about other Service Provider (SP) just like JASDEC?
Category : 

Answer

JASDEC allows only a compatible device to connect, but TSE does not recommend any specific router or L3SW about other SP.

For further information about a compatible device of JASDEC, please see "arrownet version2.0 Guideline for NW Connection (JASDEC)".

[System Documents Site]
URL: https://faqsd.jpx.co.jp/faq/show/17770?site_domain=en_system_documents

-arrownet version2.0 Guideline for NW Connection (JASDEC)